IT Business Analyst 1 (PCN 064949

IT Business Analyst 1 (PCN 064949)

Position located in Anchorage, Fairbanks or Juneau, Alaska. This position is open to Alaska residents only. Please check the residency definition to determine if you qualify.

The Division of Juvenile Justice is committed to providing young people throughout Alaska with probation, detention, and treatment services. With six youth facilities and 13 probation offices located across the state, the Division Director's Office ensures that these services are administered with the utmost care and oversight. The Division's focus on safety and quality assurance on a statewide level ensures that every young person in their care is given the opportunity to thrive.

The Division of Juvenile Justice (DJJ) is recruiting for an Information System Coordinator to join the division's Data Team in Juneau. If you have experience working with confidential case management databases and are interested in part of a dynamic and innovative team, please continue reading!

• Coordinates the design, updating, enhancing, testing and training of DJJ staff on all DJJ applications.
• Works closely with the Data Processing Manager, user community, software vendor, JOMIS advisory Group and DJJ management as the subject matter expert for JOMIS and Incident Tracker applications.
• Coordinates and manages the JOMIS Advisory Group membership, sets meeting agendas, records minutes of the meetings, manages enhancements and tracks the budget.
• Coordinates communication via email, telephone, in person computer meetings, and written guidance to the DJJ application user community for issues related to system administration, data quality and accuracy, standardization, and adherence to division policies and procedures.
• Provides application information administrative assistance to the Data Processing Manager and Data Team.
• Manages the creation and updating of all user accounts and access privileges for DJJ applications and coordinates access for our justice partners in addition to DJJ personnel.
• Manages and responds to JOMIS Help Desk requests.

Works to implement effective and appropriate juvenile justice practices through community supervision, secure facilities, programming, and administration. The DJJ Data Team plays a critical role in gathering and analyzing data to support the division's strategic planning and data driven decision‑making by leaders and managers.

As a member of DJJ’s state office, you will be working from a division office in Anchorage, Fairbanks or Juneau. In Juneau you will be alongside executive leadership near coastal mountains, Anchorage drops you into a fast‑paced hub supporting the state's largest operational teams, and Fairbanks offers a tight‑knitted environment providing support for Interior communities. Whichever office you choose, you will be supporting field staff and leadership with world‑class Alaskan wilderness in your backyard.

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.

• Analytical Thinking/Problem Solving:
  Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Oral Communication:
  Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Requirements Analysis:
  Knowledge of the…