Arctic Truck Guide

Adventures

Arctic Truck Guide

$19.00 / hour + tips

Fairbanks

This is an operator/guide role that leads on and off-road tours for up to 12 guests at a time in Borealis Basecamp’s customized Toyota Tundra Arctic Truck, including primarily Sunset/Snowcoach Tours. Other tour offerings may include Lunch Tours, Bike Tour Drop-offs, and new off-road tour experiences for the  season.

On the Sunset/Snowcoach Tour you will be leading or co-leading guests on a sightseeing tour experience up a local firebreak trail to a scenic viewpoint with a clear acrylic dome looking over Borealis Basecamp with the Alaska Range in the backdrop.

Guide duties include: greet guests and ensure they are appropriately geared up for the experience, give safety briefing and overview of tour experience, operate equipment to safely deliver guests to sunset hill. Build & maintain a campfire, serve champagne/s’mores/hot cocoa, and entertain guests while they watch the sunset before returning to Basecamp. Wash, dry, fuel and park vehicle(s) after tour.

The other tours will involve transporting guests to and/or from certain destinations at given times while providing different levels of guidance, information, and entertainment depending on the tour or experience. This position will have variable tour times based on the time of year and daylight hours and has a strong emphasis on guest service skills. All Adventures Team staff work a rotating schedule providing coverage at the Adventure Desk approximately 1 day per week.

Adventure

Desk Duties:

Greet guests as they enter the adventure center, check them in and ensure all applicable waivers are signed, outfit guests into proper fitting gear, sanitize gear as it is returned, sell merchandise and tours from the adventure desk, clean desk, and maintain a tidy building for guests, communicate accurate availability for all tours to guests.

All team members at Borealis Basecamp are expected to maintain a team-first mindset, assist across departments when needed, and interact confidently and professionally with guests from around the world.

• Ability to communicate with staff & guests in a professional manner
• Willing to work a flexible schedule
• High school diploma/GED
• Ability to obtain an Alaska TAPS certification (
• Training for Alcohol Professionals
• )
• Ability to safely operate a UTV, Snowmobile, and custom off-road Arctic Truck to transport guests in variable weather
• Able to lift, rotate, carry, and place 50 lbs
• Willingness to work outdoors in the Arctic climate is crucial while having the ability to navigate uneven terrain in low light
• Ability to work on feet for up to 8 hours a day.
• Attention to detail.
• Any & all other duties as assigned

• Ability to communicate professionally with guests and team members
• High school diploma or equivalent required
• Valid driver’s license and ability to qualify for for-hire commercial insurance coverage (clean driving record and >26 years old)
• Ability to obtain Wilderness First Responder certification. (Training offered in early August)
• Ability to safely operate a UTV or snowmobile in variable weather conditions
• Ability to build, light and maintain an outdoor campfire
• Ability to safely operate a woodstove
• Willingness to work a flexible schedule, including mornings, evenings, weekends, and holidays
• Basic computer skills, including familiarity with Microsoft Office or similar systems
• Ability to work on your feet for extended periods (up to 8 hours)
• Previous hospitality, guest service, or outdoor operations experience preferred

• Strong customer service and interpersonal communication skills
• Ability to multitask and remain organized in a fast-paced environment
• Experience working in remote locations or Alaska tourism industry
• Problem-solving skills and proactive mindset

• Ability to navigate uneven terrain, often in low-light conditions
• Ability to work in extreme weather conditions, including Arctic cold
• Ability to lift, carry, and position up to 50 lbs
• Ability to work outdoors for extended periods of time
• Ability to safely operate motorized off road vehicles

End-of-Season Bonus

A $1.50 per hour bonus is paid for every…