Communications Coordinator

Calling All Communication Champs!

Dive into the exciting role of Communications Coordinator at the Registrar's Office!

• Main contact for phone, email, and chat queries.
• Manage student registration documents and instructor forms while serving as the primary point of contact for the Office of the Registrar, assisting students, faculty, and departments across the university.

Do you have a year of professional-level customer service experience?

Do you enjoy making a meaningful impact on a student's educational journey? In this role, you'll support student success through a variety of processes that help students navigate their academic experience.

Supervise and mentor Registrar student employees while helping improve processes that support students, faculty, and staff across the university.

• Impactful Role:
  Your work directly supports student success and contributes to the effective operation of the University.
• Collaborative Environment:
  Join a team that values communication, collaboration, and the expertise each employee brings to the office.
• Mentorship Support Focus:
  Supervise and support student employees while fostering their professional growth through mentorship, training, and guidance.
• Professional Development:
  Expand your knowledge of student services and higher education through opportunities for continuous learning and skill development.
• Celebrate Diversity:
  Work in an environment that values diversity, promotes mutual respect, and is committed to creating a welcoming community for all.
• Innovation Hub:
  Contribute to an office that embraces technology, encourages innovation, and continually seeks ways to improve services and processes.

One year of experience providing professional-level customer service in an office environment is required. Experience should have prepared the candidate to provide excellent customer service, make sound judgment calls, analyze and solve problems.

This is a full-time, non-exempt staff position with a competitive salary and full employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, and 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental and vision care coverage. New hires will be placed on the UA Staff Salary Schedule, Grade 77, based on education and experience.

To be eligible for this position, applicants must be legally authorized to work in the United States without restriction. Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is part of a bargaining unit represented by the Coalition of Alaska University Staff for Equity (CAUSE)-UAW.

The University of Alaska is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact the ADA team at ua-ada.

The University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

All employees at the University of Alaska are expected to uphold the highest standards of ethics and professionalism when conducting or engaged in university business.