Teller, Finance & Banking

Location:

100 Cushman Street - Fairbanks, Alaska 99707

Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. As a Teller, you provide excellent client service in person by welcoming both new and existing clients to the Bank and assisting them with their account transactions and servicing needs, including identifying and resolving client servicing issues. Through conversations you uncover financial needs and transition clients to a banker for a deeper financial wellness conversation.

Key Bank believes it has an opportunity and privilege to help clients move forward in their financial journey.

• Embodies a strong client experience culture and impacts clients and teammates personally, professionally, and financially.
• Assumes responsibility for the efficient, effective, and accurate performance of teller functions in an in‑person branch setting.
• Proactively identify and resolve client servicing issues, escalating as needed.
• Listen for clues for financial wellness opportunities during client conversations and appropriately transition the client(s) to a Banker.
• Assist clients in achieving their financial goals and objectives through the use of financial wellness tools.
• Attend and participate in in‑person morning huddles and end‑of‑day debriefs.
• Follow compliance, audit, and security procedures, balance cash drawer within balancing guidelines.
• Review and maintain knowledge of product guides, fees, and policies to stay current on offerings.
• Work on Saturdays as directed by management.
• Perform other duties as assigned; duties may change or new ones may be assigned at any time with or without notice.
• Comply with all Key Bank policies and procedures, including acting professionally, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

• High School Diploma, GED, or equivalent business experience (required).
• Experience in a client service role (required).
• Experienced in cash handling (required).
• General understanding of PC with Windows based applications and calculator (required).

• Notary License (preferred).

• Knowledgeable about clients’ accounts and business with the bank, using sound judgment with clients and transactions.
• Strong sales and service skills; presents products and services while proactively educating clients.
• High work ethic and integrity.
• Excellent time management.
• Ability to accurately and securely process cash transactions, including deposits, withdrawals, and balancing cash drawers.
• Ensuring accuracy in transactions and maintaining organized records.
• Identify and resolve client servicing issues efficiently.
• Understanding and following banking regulations and security procedures.
• Identify financial needs and promote relevant banking products and services.
• Awareness of techniques to detect and prevent fraudulent activities.
• Collaborate effectively with teammates for smooth operations.

Consumer Retail – prolonged standing 5–8 hours per day, frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone, occasional bending and lifting from floor height, frequent forward reach, frequent lifting 1–10 lbs., occasional lifting up to 30 lbs.

Occasional operation of a motor vehicle with a valid driver’s license.

This position is eligible to earn a base hourly rate in the range of $18.00 – $23.08 per hour. Placement within the pay range may differ based on skills, experience, and geographic location. Compensation also includes incentive compensation which may include production, commission, and/or discretionary incentives. Eligible for benefits (list available).

Key Corp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing

Job Posting Expiration Date: 09/25/2026