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Guest Services Supervisor - Lead Tour Desk & Service

Job in Fairbanks, Fairbanks North Star Borough, Alaska, 99712, USA
Listing for: Princess Cruises and Holland America Line
Full Time, Seasonal/Temporary position
Listed on 2026-10-06
Job specializations:
  • Hospitality / Hotel / Catering
    Event Management & Planning, Customer Service Rep
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 40000 - 65000 USD Yearly USD 40000.00 65000.00 YEAR
Job Description & How to Apply Below

Princess Cruises and Holland America Line seeks a Supervisor, Guest Services in Fairbanks for seasonal full-time work at the Guest Services desk. You will oversee staff, ensure excellent guest service, and coordinate activities with multiple departments in a fast-paced cruise operations environment.

Responsibilities include supervising staff, handling guest inquiries, processing daily sales, and maintaining records while ensuring policy compliance and safety standards.

We are looking to fill the Guest Services Supervisor - Lead Tour Desk & Service position at Princess Cruises and Holland America Line in Fairbanks, AK, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Fairbanks, AK, United States.

This opportunity is part of our work in Sales, Other.

The advertised compensation is 40.000 - 65.000.

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