Site Engineer

Company Overview

Iridium is an award‑winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks.

People across the globe—including first responders, humanitarians, global militaries, scientific researchers, lone workers, ships, aircraft and remote operations—rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed.

Iridium is seeking a talented and motivated entry‑level Support Engineer I to join Iridium in support of a Space Development Agency (SDA) project. As a Support Engineer I, you’ll contribute to maintaining and supporting satellite ground entry point infrastructure that enables reliable communications across Iridium’s global network. In this role, you will focus primarily on site maintenance activities, equipment troubleshooting, antenna upkeep, and system‑level checks while working alongside experienced engineers.

This position requires an active/current Top‑Secret Security Clearance or the ability to obtain a Top‑Secret Security Clearance (a U.S. Security Clearance that has been active in the past 24 months is considered active).

• Support maintenance activities for satellite ground entry points (GEPs) and gateway systems to help ensure reliable network operations
• Assist with troubleshooting hardware, equipment, and communications issues under the guidance of experienced engineers
• Participate in routine inspections, preventative maintenance, and operational checks of antennas and supporting infrastructure
• Help identify and document equipment issues, anomalies, and maintenance activities
• Conduct system‑level checks and basic testing procedures to verify operational performance
• Work collaboratively with engineering and operations teams to support site availability and reliability objectives
• Investigate and help resolve routine technical issues following established procedures and documentation
• Support the installation, replacement, and maintenance of communications equipment and associated hardware
• Contribute to continuous improvement efforts by providing feedback on maintenance processes and procedures
• Maintain accurate records of maintenance activities, equipment status, and site documentation

• Bachelor’s degree in mechanical engineering or related field OR equivalent relevant experience in lieu of degree
• General experience in or a basic knowledge of the network communication industry
• Strong communication skills, with the ability to communicate key messages and ideas clearly and effectively
• Can cultivate meaningful relationships with your manager and members of your team, while being open and responsive to constructive feedback as they guide and mentor you
• The ability to think outside the box to help solve problems, with the humility to ask for help when needed
• Adaptability to a dynamic environment and the readiness to take on any new tasks that are handed to you
• A motivation to achieve outcomes and results
• Capable of handling multiple tasks at once and completing them on time with mostly no errors
• An eagerness to develop professionally, continuously learn, and share knowledge with others

• Previous exposure via college courses or internship s to the following:
  • Experience with satellite network installation
  • Working knowledge of IP networks, IP equipment routing protocols
  • Experience with Data Center installation
  • Exposure to construction, telecommunications, utility, industrial, or other hands‑on field work environments
  • Familiarity with construction site safety practices and safe work procedures
  • OSHA 10, OSHA 30, or other relevant workplace safety certifications

• Wh…