Court Supervisor ; Fairbanks In-Court

Court Supervisor 4

The Fairbanks In-Court Division of the Alaska Court System (ACS) is accepting applications for a Court Supervisor
4. This position is responsible for the management and supervision of the Fairbanks in-court clerk department and manages all clerical functions of the courtroom operations.

Personnel rules will be applied to determine step placement for the successful internal candidate.

Our organization, mission and culture:
The mission of the Alaska Court System is to provide an accessible and impartial forum for the just resolution of all cases that come before it, and to decide such cases in accordance with the law, expeditiously and with integrity. Everything we do is outlined in our Pledge of Fairness.

The benefits of joining our team:
The Fairbanks Trial Court is a dynamic team where customer service is our priority. Your success as an employee is our success as an organization. We will receive on-the-job training, on-going support, respect, and fairness. We are a court family.

Personnel Management

Supervises and supports court clerk staff by directing daily work, managing staffing and scheduling, overseeing recruitment and hiring, conducting performance evaluations, and addressing employee performance and conduct issues. Develops and implements training programs, performance standards, and job documentation; coordinates leave and payroll records; and works with Human Resources to support personnel actions, ensuring a skilled, productive, and well-trained workforce.

Department Management

Supervises and coordinates the daily operations of the in-court clerk department, including staff assignments, performance oversight, records and exhibit management, appeals processing, and audio records requests. Ensures compliance with court rules, statutes, administrative policies, and procedural standards; develops and updates departmental procedures and resource materials; monitors case and statistical reports for accuracy; coordinates with court departments and external agencies; maintains customer service standards;

and provides operational recommendations to improve efficiency and support court operations.

Other Duties

Provides backup support for District and Superior Court proceedings, performs audio duplication and case archival preparation, and assumes the duties of subordinate positions as needed. Assists the public and other court departments, supports specialized court initiatives and projects, and performs other related duties as assigned.

The ideal applicant will possess the following knowledge, skills, and abilities. Please detail these in the required cover letter.

• Experience in supervision, management, or team lead.
• Experience in training and evaluating employees.
• Experience or knowledge of legal procedures.
• Experience performing multiple tasks with frequent interruptions and remaining calm, organized, and accurate.
• Ability to analyze facts and apply the policies, rules and procedures to situations not previously encountered.
• Ability to make difficult or complex decisions within the scope of the applicable policies and procedures, and be able to use independent judgment in so doing.
• Ability to handle stressful and sometimes hostile or graphic situations with tact and diplomacy.
• Experience in providing excellent customer service, both in person and over the telephone.
• Highly skilled with various court system technology applications, including Court Smart, Court View, OnBase, BI Launch Pad, and Trakman.
• Experience dealing with high-priority, confidential, or sensitive information.
• Outstanding work habits regarding attendance, punctuality, dependability and leave usage.
• Experience drafting and preparing letters, orders, memoranda, and other professional documents.

Work Hours

This position is scheduled to work 37.5 hours per week. The work hours for this position are Monday - Friday, 8:00 a.m. to 4:30 p.m. with a one-hour lunch break.

Exceptional Benefits for Full-Time Employees

We offer a competitive benefits package that includes 12 paid holidays, medical, dental, and optional vision coverage, and employer-paid life insurance. Employees are enrolled in the Public Employees Retirement System (PERS) and the Alaska Supplemental Annuity Plan (SBS), with access to the Alaska Deferred Compensation Plan. Personal leave is accrued for vacation, illness, or personal needs.

Enjoy peace of mind and long-term security while serving your community.

IMPORTANT:
Please attach a letter of interest in employment with the Alaska Court System. Failure to submit a letter may disqualify you from consideration for an interview.

For more information on the Alaska Court System, please visit: http://(Use the "Apply for this Job" box below)..gov

The Alaska Court System is an EEO employer and proudly promotes diversity.