Quality Control Operations Supervisor

* Supervise, develop, and manage QC technicians to ensure company quality goals, system requirements, and objectives are met, focusing on job performance to optimize resource use, work schedules, safety, and productivity
* Allocate most of the time to decision-making and supervisory duties, minimizing time spent on non-decision-making tasks to enhance overall efficiency
* Provide management with recommendations related to hiring, firing, performance reviews, and annual compensation of QC technicians to ensure a high-performing team
* Ensure the requirements for materials quality outlined in the company management system (GMS) and the Construction Materials Playbook are implemented and followed to maintain high standards
* Review, summarize, and communicate testing results to plant operations promptly to ensure materials meet specifications and corrective actions are taken when necessary
* Leverage QC software (e.g., Stonemont, R18

LabQMS, Autodesk Build, HCSS) to manage and improve efficiency within the quality operation
* Train QC technicians on sampling, testing, and inspection of construction materials to prepare them for additional certification and enhance their skills
* Ensure the requirements outlined in the operations Facility QC plan are followed, and sampling and testing frequencies are appropriately managed to maintain quality control
* Identify and document quality incidents using company-defined processes and tools to ensure accurate reporting and resolution
* Manage all facets of national/state accreditation programs (AASHTO, ASTM, local DOT), including meeting accreditation deadlines, correcting lab deficiencies, maintaining laboratory standards, completing accreditation materials, and coordinating facility and equipment maintenance
* Review and analyze sampling, testing, and design results to ensure quality standards are met and to oversee technician job performance effectively
* Participate in regular quality-focused meetings with construction materials teams to review materials quality key performance metrics (e.g., MFTQ, HMA bonus performance) and drive continuous improvement
* Conduct safety meetings and inspections to provide a safe working environment and ensure compliance with safety regulations
* Basic proficiency in Microsoft Office Suite
* Knowledge of and compliance with OSHA and MSHA rules and regulations
* Ability to address customer service issues
* Ability to supervise technical staff
* Strong organizational skills
* Good oral and written communication skills
* Ability and willingness to consistently abide by company code of conduct
* Comply, understand, and support corporate safety initiatives to ensure a safe work environment
* Valid driver's license and ability to drive
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