GM​/HBC Manager-Airport Way Fairbanks

JOB DESCRIPTION:

As a primary contact for Safeway customers, the GM/HBC Manager provides friendly, courteous, and helpful service. Works in the variety department of a grocery store handling mostly non-grocery items.  The GM/HBC Manager is held accountable for the department’s results in providing superior service, increasing sales, improving gain, and containing cost. Trains, supervises, schedules and assigns duties to GM/HBC Clerks.  Follows division guidelines for the implementation of the merchandising program.

Changes signs and prices as directed by merchandising.  Inventories floor stock daily.  Writes variety order.  Checks order for completeness upon arrival.  Responsible for maintaining appropriate stock of inventory.  Views display areas daily to determine stock needed.  Opens containers or boxes, removes merchandise, and stocks on store shelves.  Shelves are periodically faced and organized.  Stock area and variety display areas are kept clean and neat.

Rotates product and removes expired product daily.

JOB DUTIES:

Safeway GM/HBC Manager employees are generally responsible for completing the following job duties:
Provide customer service as currently defined by the employer within the scope of the position and within company policy.

Train, schedule, and supervise GM/HBC workers to ensure optimum staffing patterns for the department.

Speak with customers to resolve problems with sales, dissatisfaction with service or product or other problems related with the operation of the GM/HBC area. Maintain cleanliness of department and storage area.

Replace stock in displays and on shelves as needed.  Makes sure all expired items are removed from the shelves daily.

Perform daily inventory and order necessary supplies to maintain adequate inventory.

Write and input order into store computer.

Monitor inter-office mail and company web page daily for updated information.

Other duties as assigned.

JOB RELATED

QUALIFICATIONS:

Ability to follow company customer service procedures. Demonstrated prior customer service skills or related experience. Ability to interact with customers and co-workers.

Ability to work independently when necessary.

Ability to understand and follow instructions.

Desired:
Prior experience as a clerk.

SUPERVISORY RESPONSIBILITIES:

GM/HBC ClerksPERMITS/LICENSES:

Varies depending on store location and state/county requirements.

WORK ENVIRONMENT:%
Inside: 100%                                       %
Outside:
Rare Temperature Extremes: N/AChemicals:
Seldom (mild detergents or glass cleaner)
    Albertsons Companies is at the forefront of the revolution in retail.  Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being.  We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S.  We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has…