Field Service Technician

Field Service Technician – Fairbanks, AK

Sandvik Mining is looking for a Field Service Technician with a strong mechanical or electrical background and strong diagnostic skills to maintain and repair underground mining equipment.

• Field service duties within the Fairbanks, AK market, including troubleshooting, repairing, and maintaining mechanical and electrical aspects of underground mining equipment and components.
• New equipment commissioning and training at customer sites with minimal supervision.
• Inspect equipment for proper performance, determine faults and malfunctions, adjust equipment, and replace defective parts, components, or systems according to scopes of work.
• Test repaired equipment to ensure proper operational performance.
• Complete accurate time records, technical reports, failure reports, and parts lists.
• Actively participate in continuous improvement initiatives and stay current with industry, customer, product developments and technical best practices.
• Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction.
• Ensure compliance with all Sandvik, customer, state, and federal regulatory safety policies.

• Technical certification or diploma in mechanical or electrical fields.
• Minimum 7 years of industry related experience.
• Diesel and high voltage electrical experience would be an advantage.
• Excellent troubleshooting ability with strong diagnostic and problem-solving skills.
• Strong written and oral communication skills and superior interpersonal skills with a customer‑service oriented personality.
• Knowledge of hydraulics, pneumatics, and electrical systems.
• Ability to read blueprints and interpret equipment schematics.
• Must conform to ISO standards and be a safety champion capable of working alone and stopping work if required.
• Self‑motivated, flexible, team player, with drive to achieve customer satisfaction.
• Comfortable working underground and on the surface, with at least 25% travel and provision of a company vehicle.

Sandvik offers a comprehensive total compensation package, including competitive health, dental, and disability insurance and a 401(k) retirement savings plan. Additional professional development, training opportunities and prospects for career advancement are also provided.