Escrow Officer & Transaction Lead; Closings

What does an Escrow Officer/Transaction Manager do at Northwest?

• Acts as the first and primary point of contact with our clients, responsible for ensuring an excellent client experience.
• Coordinates communication with realtors, lenders, attorneys, buyers, sellers, members, etc., to prepare for closing.
• Ensures that all items on a title insurance commitment are resolved before closing: clears title defects and obtains documentary proof to resolve a defect or obtain signatures on documents needed to insure marketable title.
• Prepares the Closing Disclosure and/or Settlement Statement, compliant with the purchase contract, lender closing instructions, and federal/state requirements.
• Performs closing and settlement functions per company standards.
• Creates or maintains business relationships with realtors and lenders for the continued success of our business.

A Transaction Manager manages a “file” (title order), from beginning to end. This role does not include supervisory or management duties overseeing other team members. They are responsible for accurately closing and disbursing files under a deadline while providing excellent, professional service to our clients. Transaction Managers understand all parts of the real estate transaction and are on the front lines of communication with our clients.

They’re responsible for working with other departments to get the file closed; however, they are ultimately responsible for the overall successful outcome.

• A minimum of one year experience in a similar role in a real estate title company
• Proven organization and communication skills
• Experience coordinating communication across multiple channels and people
• Ability to multi-task and work quickly but accurately
• Quality communication skills via email, phone, video, and in‑person, including proper grammar and spelling
• PTO begins accruing on your first day
• 10 paid holidays annually
• Medical (including telehealth), dental, and vision insurance
• 401(k) with employer match
• FSA and HSA options
• Company‑paid life insurance

Northwest Title Family of Companies is an Equal Opportunity Employer