Office Coordinator - Occupational Health Clinic - Citran

Office Coordinator
- Occupational Health Clinic
- Citran

This role will support both administrative and clinical duties in the occupational health service line. They will provide operational support through coordination of care and ensure required documentation and reporting is achieved. This position plays a key role in the coordination of various occupational health services including, but not limited to, drug screening, substance abuse testing, workers compensation assessments and beyond.

• Provides patient care according to provider instructions and clinical protocols within their scope of training or certification within the occupational health service line
• Performs basic office functions such as answering phones, addressing client questions, scheduling, filing, coordinating efficient patient flow
• Responsible for coordination of care (scheduling, testing, reporting) and obtaining records for patients referred to a specialist, diagnostics, therapy, etc.
• Initiates and maintains appropriate documentation while maintaining a comprehensive filing system for correspondence, records, and administrative data with systematic indexing
• Maintains appropriate inventory of all laboratory and testing supplies to perform services such as, but not limited to, vision & hearing screenings, spirometry, EKG, drug & alcohol screens, and more
• Collaborates with billing to ensure accuracy with financial aspects of service line
• Supports on-site service coordination within client companies, which may include on-call and/or after-hours

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

BLS Basic Life Support – American Heart Association required

BAT, DOT Urine Drug Screen, PFT, Hearing Conservation, Medical Coder preferred

High School Diploma required

Associates Degree preferred

2 years of experience in industry or an office or medical environment preferred

SYSTOC Electronic Health Record preferred

OSHA recordability, access to care, obtaining authorization, Workers Comp Preferred

Hair, Saliva, DOT Urine and BAT Collection Preferred

Office Operations Preferred

None

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Adults (18-64 years)

Periods of high stress and fluctuating workloads may occur.

General office environment.

May be exposed to physical altercations and verbal abuse.

May be exposed to limited hazardous substances or body fluids.

May be exposed to human blood and other potentially infectious materials.

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Monitor patient conditions during treatment

Administer non-intravenous medications

Inform medical professionals regarding patient conditions and care

Record patient medical histories

Budgeting & Financial Acumen

Evaluate employee performance

Analyzing data or information

Scheduling

Attention to detail

Acceptance of authority

Critical thinking

Communication with family members

Teamwork

Conflict resolution

Active listening

Relationship building

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health, please email  If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at