Application Manager

Overview

Join a mission-focused team supporting the Department of Defense High Performance Computing Modernization Program (HPCMP). As an HPC Application Manager, you will own the lifecycle management of a portfolio of scientific and engineering software within a large-scale High-Performance Computing (HPC) environment. Your primary focus will be ensuring these applications are stable, performant, and readily available to users. You will be part of a collaborative team of system administrators and technical specialists who take a structured, problem-solving approach to maintaining critical HPC infrastructure while delivering high-quality user support.

• Install, configure, maintain, and optimize complex software packages across Linux-based HPC systems.
• Provide responsive technical support by managing and resolving user requests through a ticketing system (e.g., Service Now).
• Diagnose and resolve complex application issues, including OS-level challenges such as library dependencies, environment variables, and driver conflicts.
• Validate software functionality during system updates, OS upgrades, and new deployments to ensure a seamless user experience.
• Apply patches and updates to address bugs, improve performance, and remediate security vulnerabilities.
• Execute all tasks in alignment with established Standard Operating Procedures (SOPs), including formal change management processes (RFCs).
• Partner with internal engineering teams and external vendors to resolve advanced technical issues and improve application performance.

• Active DoD 8570 IAT Level II certification with a Bachelor's degree and 2+ years of relevant experience (or equivalent experience in an HPC or Linux environment).
• Hands-on experience managing and supporting applications in a Linux/UNIX command-line environment, including shell scripting.
• Strong troubleshooting skills across software installation and runtime issues (e.g., dependencies, environment variables, OS-level conflicts).
• Experience delivering user support through a ticketing system (e.g., Service Now) in a technical environment.
• Familiarity with HPC tools and ecosystems (e.g., SLURM/PBS, Infini Band, GPU computing, or scientific applications like MATLAB).
• Detail-oriented, team-focused professional with strong problem-solving skills and the ability to quickly learn and support new technologies.

• U.S. Citizenship is required for all applicants. All applicants and employees are subject to random drug testing in accordance with Executive Order 12564. Employment is contingent upon successful completion of a security background investigation and polygraph.
• DoD 8570 Certification.
• This position requires an active Security Clearance with appropriate Polygraph.