Retail Sales Associate - Part Time

Position Summary

We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. The Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

The Part‑Time position offers an hourly wage, plus employees earn commission based on productivity. The actual pay will be based on various factors, such as work location, qualifications, and experience.

(This is a representative list of the general duties the position may be asked to perform and is not all‑inclusive; other duties may be assigned as needed.)

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time (e.g., standing, stooping, walking, climbing, pushing, pulling, and lifting).
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or to retrieve products stored in exterior storage buildings or other areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate Point‑of‑Sale (POS) systems and common office machines.

Spanish‑speaking applicants are encouraged to apply.

• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access program is available to all employees on the second day of employment. Employees have access to withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts are available to all employees on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2–8% commission, based on the gross profit of their personal performance.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is a service provided by Net Spend; signup to this program by the employee is required; restrictions and fees apply.

First Cash 401K program is available to all employees 21 years of age (or older).

Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

Should you be offered and accept a position with us, the company…