HR Business Partner, AMZL

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence. In this role, you will partner with business leaders to deliver HR initiatives focused on talent management, employee engagement, and internal customer service.

Success requires leveraging data‑driven insights and understanding the importance of HR metrics to drive business impact. You may also lead a team of entry‑level HR employees and own projects that enhance the employee experience.

• Improve site effectiveness by identifying systemic patterns, addressing root causes, and making high‑judgment decisions that align with policy intent while minimizing risk. Establish and implement mechanisms that ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level. Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs. Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters. Support leaders in building inclusive, high‑performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions. Champion initiatives that create an inclusive environment where all employees can thrive.
• Drive adoption of HR technology solutions, AI, and self‑service tools, ensuring effective utilization while maintaining focus on high‑touch service delivery in critical moments. Identify opportunities to enhance user experience and process efficiency.

Your day will be a dynamic blend of strategic thinking and data‑driven decision‑making. You'll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI‑enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results. From coaching leadership teams on workforce and talent management to driving HR process excellence, you'll collaborate with business leaders to develop forward‑looking strategies focused on operational objectives and team effectiveness.

You'll build strong partnerships across all levels of the organization while contributing to meaningful workplace improvements.

Amazon Logistics (AMZL) goal is to provide customers with an incredible package delivery experience. We partner with a network of independent delivery businesses (Delivery Service Providers) and the independent contractor community (Amazon Flex) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.

• Experience supporting or leading employee‑focused processes including onboarding, benefits, investigations, training or talent management
• 2+ years of human resources experience or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing)
• Bachelor's Degree

• Master's degree, or MBA
• Experience supporting operational environments (manufacturing, distribution, or similar)
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and…