Temporary Operations Support Analyst

Position Overview

Operations Support Analyst (temporary position with potential for full‑time). Provide support across customer service, accounting, transportation, records, claims and returns.

Schedule:

Monday through Friday 9:00 AM – 5:30 PM.

• Perform tasks for detailed financial statements and maintain financial subsystems.
• Monitor systems, logs, reports and batch schedule performance in the computer room.
• Determine and resolve first‑level problems, escape issues to appropriate personnel, and document outages.
• Respond to customer inquiries, return requests, credits and discrepancies for parts returns, including shipped‑in‑error, ordered‑in‑error, annual surplus, specials and terminations. Process and complete dealer inquiries and invoice adjustments.
• Trace and expedite inbound and outbound shipments with carriers, prepare claims, reports and issue credits for damages, shortages.
• Check freight bills, verify rates, tariff applications and classifications.
• Maintain inventory record integrity: perform checks, investigate discrepancies, make inventory adjustments, process receipts, and perform reporting functions.

• High School Diploma or GED.

• Legally authorized to work in the United States without sponsorship.
• Willingness and ability to work flexible schedules in a fast‑paced environment.
• Physical requirements:
  
  lift 15‑45 pounds; stand or walk 67‑100 % of the time; climb a ladder and/or stairs.

• Positive attitude, ethics and alignment with International Motors’ values.
• Organizational skills and ability to prioritize multiple tasks.
• Team‑player mindset.
• Proficient with Microsoft Office.

This position offers competitive hourly pay and a comprehensive benefits package including medical, dental, vision, prescription and hearing coverage; paid vacation and holidays; a 401(k) plan; life insurance; short‑ and long‑term disability; tuition assistance; and access to an Employee Assistance Program.

We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with disabilities who need reasonable accommodations to access the application system or interview process may email  for assistance.