Lead Maintenance Technician

Lead Maintenance Technician Job Summary

The Lead Maintenance Technician plays a key role in ensuring the safety, functionality, and overall appearance of the community. This position is responsible for overseeing maintenance operations, performing repairs, preventative maintenance, and emergency response. The Lead Maintenance Technician ensures that all apartments, amenities, and common areas are well‑maintained, compliant with safety standards, and welcoming for residents. This role requires strong leadership, hands‑on technical expertise, and a commitment to delivering exceptional service.

• Plumbing repairs including fixture replacement, drain cleaning and pipe repair
• Electrical work including outlet/switch replacement and lighting maintenance
• Painting, drywall repair and general carpentry
• Appliance maintenance and repair (washers, dryers, refrigerators, etc.)

• Oversee and complete resident service requests within 24 hours when possible.
• Remain on‑call 24/7 in accordance with schedule, handling resident and property emergencies (e.g., fire, flood).
• Perform routine inspections of property systems and areas (A/C units, roofs, stairs, parking, laundry facilities, lighting, walkways, trash enclosures).
• Maintain storage and maintenance shops with monthly inventory and organization.
• Provide guidance and train maintenance staff, porters, and groundskeepers.
• Ensure proper upkeep of pools, playgrounds, and recreational areas.
• Inspect and prepare vacant apartments for move‑in readiness (minimum of 5 per week).
• Travel to other TAM Residential communities as needed.
• Assist with resident events, posting notices, and marketing materials.

• Respond to resident and property emergencies following safety rules and procedures.
• Maintain and enforce TAM Residential safety standards.
• Ensure all chemicals are stored properly according to manufacturer and company guidelines.
• Maintain MSDS (Material Safety Data Sheets) for all products used.
• Keep daily Freon replacement log and pool compliance log in accordance with regulations.
• Conduct weekly property inspections with the Community Manager and update preventative maintenance list.
• Supervise use of tools, hardware, equipment, and cleaning supplies to ensure safe practices.

• Maintain accurate inventory of equipment, tools, and appliances installed in units.
• Record and update information in property management software daily.
• Report to work on time with professional appearance/uniform and maintain courteous relationships with residents, coworkers, and vendors.

• Knowledge of building systems including HVAC, plumbing, electrical, carpentry, appliance repair and general construction.
• Ability to read technical manuals and safety instructions.
• Proficiency using hand tools and power tools safely and effectively.
• Ability to work independently and manage multiple priorities.
• Knowledge of preventative maintenance programs and property inspection procedures.
• Basic computer skills for completing work orders, tracking inventory and communicating with vendors.
• Ability to manage a physical workload safely and effectively.
• Ability to lead, train and mentor maintenance staff and delegate tasks effectively.
• Ability to assess maintenance issues and determine appropriate solutions.
• Ability to prioritize tasks and manage time effectively.
• Ability to communicate clearly with residents, vendors, and team members.
• Ability to handle resident concerns professionally and with a customer service mindset.

• Previous experience in apartment maintenance required.
• HVAC certification required.
• CPO certification required.
• Proficiency with maintenance tools, equipment, and repair techniques.
• Strong organizational and time management skills to prioritize work orders and projects.
• Strong attention to detail and ability to meet deadlines.
• If job duties require the use of a vehicle or golf cart, must maintain a valid driver’s license, an acceptable driving record, and current auto insurance.

• Work is performed both indoors and outdoors in all weather conditions, including heat, cold, rain and snow.
• Exposure to dust,…