Property Operations Specialist

Overview

We’re not looking for someone who simply completes tasks; we’re looking for someone who takes ownership. As a Property Operations Specialist, you’ll be a key contributor to the resident experience, operational efficiency, and overall success of our portfolio. This role is ideal for a growth‑minded professional who is solution‑oriented, personable, and takes initiative by stepping in wherever needed to help the team win.

If you’re humble, hungry, smart, and thrive in a fast‑paced environment, we’d love to hear from you!

Salary: $45,000‑$55,000 per year

• Be the main resource for residents and ownership partners, ensuring timely and professional communication.
• Coordinate service requests from intake through completion while maintaining a high level of resident satisfaction.
• Schedule and oversee inspections, preventative services, repairs, and vendor activities to ensure operational excellence.
• Maintain accurate records, documentation, invoices, and data within company systems and software platforms.
• Build and manage strong relationships while monitoring service quality, responsiveness, and cost effectiveness.
• Respond to urgent issues with a calm, solutions‑oriented approach while keeping all stakeholders informed throughout the process.

• 2+ years of experience in operations, facilities coordination, customer service, or a related field preferred.
• Strong organizational skills with the ability to manage multiple priorities without sacrificing attention to detail.
• Excellent verbal and written communication skills with a professional and customer‑focused approach.
• Experience working with property management, CRM, or operational software systems preferred.
• Ability to remain resourceful in fast‑moving situations.
• Comfortable collaborating with vendors, clients, residents, and internal team members across multiple priorities.
• Growth‑minded professional who embraces feedback, continuous learning, and process improvement.