Administrative Assistant

Title: Administrative Assistant

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Nonexempt

Hiring Range: $19/hr

Full Time or Part Time: Part Time

Additional Detail

General Description: The purpose of this position is to provide ENG/ESL administrative support to the division of Languages, Arts and Social Sciences at the Annandale campus. The administrative assistant helps to manage the day-to-day operation of the ENG/ESL office and help with other disciplines as needed.

• Performs routine office support activities
• Provide customer service to students and division visitors
• Answers phones and emails
• Assist with contacting students following course changes and enrollment cancellations
• Helps enroll students in classes and helps them understand their schedules
• Provides administrative support to the ENG/ESL Administrative Assistant, Associate Dean and ENG/ESL faculty
• May be required to maintain records and filing systems
• Applies knowledge of basic office practices, procedures and equipment (customer service, telephone computer, copier)
• Serves as first point of contact for the division if needed
• Applies knowledge of grammar, punctuation, spelling and basic mathematics

KSA’s Requirements:

• Customer service skills and phone etiquette
• Time management and organizational skills
• Ability to learn new technologies
• Ability to work well under supervision
• Detail oriented skills
• Oral and written communication skills in English

• Experience working with Microsoft Office Suite
• Experience working in customer service
• Experience working in an office setting.
• Experience answering phones and emails

• Proficiency in a foreign language
• Experience with educational setting