Administrative Assistant

Administrative Assistant

The purpose of this position is to provide ENG/ESL administrative support to the division of Languages, Arts and Social Sciences at the Annandale campus. The administrative assistant helps to manage the day-to-day operation of the ENG/ESL office and help with other disciplines as needed.

Duties and tasks include:

• Performs routine office support activities
• Provide customer service to students and division visitors
• Answers phones and emails
• Assist with contacting students following course changes and enrollment cancellations
• Helps enroll students in classes and helps them understand their schedules
• Provides administrative support to the ENG/ESL Administrative Assistant, Associate Dean and ENG/ESL faculty
• May be required to maintain records and filing systems
• Applies knowledge of basic office practices, procedures and equipment (customer service, telephone computer, copier)
• Serves as first point of contact for the division if needed
• Applies knowledge of grammar, punctuation, spelling and basic mathematics

Minimum qualifications and requirements include:

• Customer service skills and phone etiquette
• Time management and organizational skills
• Ability to learn new technologies
• Ability to work well under supervision
• Detail oriented skills
• Oral and written communication skills in English
• Experience working with Microsoft Office Suite
• Experience working in customer service
• Experience working in an office setting.
• Experience answering phones and emails

Additional considerations include:

• Proficiency in a foreign language
• Experience with educational setting

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer