Account Manager
Listed on 2026-03-01
-
Business
Business Management, Operations Manager, Client Relationship Manager, Business Administration -
Sales
Client Relationship Manager, Business Administration
Fairfax, United States | Posted on 02/26/2025
Key Metrics- Annual Revenue:
Achieve $10M annual sales target through team coordination, goal setting, and adherence to SOPs. - Closing Rate:
Maintain a minimum closing ratio of 30% across all deals. - Job Size:
Ensure average job size remains at $18,000 or above. - Organic Sales:
Generate at least $3M in organic sales (self-generated and referral). - Training & Professional Development:
Support Sales Team competency, maintaining an average score of 3/5 on Competency Models through coaching and development initiatives.
1. Revenue Goals:
Set and monitor weekly targets for each Project Consultant in their Goal Setting and Review (GSR) meetings.
Manage project software to ensure all information is accurately tracked and available throughout the process.
Confirm each Project Consultant promotes financing and upgrades for every job.
Train, onboard, and provide ongoing one‑on‑one support to Sales Team members.
Oversee the Sales Team’s adherence to sales goals and SOPs.
Monitor and coach team performance, following escalation guidelines for under‑performers, including warnings and potential terminations.
2. Client and Project Management:
Ensure each Project Consultant schedules a minimum of 2 hours weekly for follow‑ups with past clients and maintains regular outreach to potential clients and neighbors at appointments.
Review old estimates and develop strategies to convert pending projects.
3. Professional Development:
Conduct regular training, team meetings, and GSR meetings to address knowledge gaps and enhance performance.
Uphold company values, fostering a positive and supportive company culture through mentorship and accountability.
Maintain own professional development through technical courses, industry memberships, and ongoing competency assessment.
4. Reporting and Documentation:
Oversee and document all client interactions, sales activities, and neighbor referrals within the CRM.
Track team performance and continuously seek opportunities to refine sales strategies and improve conversion rates.
Annual Revenue Target: $10M
- Experience:
Proven sales management experience in a high‑revenue construction or contracting environment.
Skills:
Exceptional organizational, communication, and leadership skills with a talent for coaching and mentoring.
Competency:
Familiarity with CRM systems and project management software.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).