Auto Dealer Customer Service Call Center Representative
Job in
Fairfax, Fairfax County, Virginia, 22032, USA
Listed on 2026-06-20
Listing for:
TED BRITT AUTOMOTIVE GROUP
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Auto Dealer Customer Service Call Center Representative Overview
Ted Britt Automotive Group is seeking a friendly and motivated Customer Service Call Center Representative to join our Customer Care team. This role supports customers by answering calls, scheduling appointments, and delivering a positive dealership experience.
Responsibilities- Answer inbound customer calls and schedule appointments accurately.
- Make outbound calls to customers to confirm appointments, recall notifications and customer service follow ups.
- Always provide a positive and helpful experience to every customer.
- Route calls to correct departments when needed.
- Strong communication skills over the phone and in writing.
- Proficiency in computer scheduling.
- Reliable, punctual and team oriented.
- Prior customer service experience a plus.
- Ability to sit and work at a computer for extended periods.
- Ability to operate phones, headsets, and computer systems.
- Ability to communicate clearly by phone and electronically.
- Maintain regular and predictable attendance.
- Competitive hourly pay based on experience
- Medical, Dental, and Vision Insurance
- Legal Shield Coverage
- Voluntary Life Insurance, Long-Term Disability (LTD), Accident, and Critical Illness Insurance
- 401(k) with Employer Match
- Paid Sick Leave, Vacation, and Holidays
- Employee discounts on vehicles, parts, and services
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