Office Receptionist

Location

Fairfax, VA

Full-time (3 13-hour shift)

Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you! Serenity is seeking a receptionist for our Alexandria, VA office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

• Career Advancement Opportunity
• Competitive Wages
• Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program

• Update and verify customer information upon each visit
• Help customers feel valued by creating rapport, remembering their names, their interests, and stories
• Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges
• Ensure positive customer experience by providing support and compassion
• Rotate through other various office tasks throughout the day

• High School Diploma/ GED
• Excellent verbal and written communication, basic math skills
• Proven ability to multitask in a fast-paced environment
• 1+ year of full-time customer service experience, reception, or personal customer service industry

Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.