Call Center Representative/Receptionist
Listed on 2026-07-10
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Client Service Representative
VCA South Paws is looking to add articulate, compassionate, dedicated, career-minded professionals to our client service team. In our hospital, we are centered on client experience and exceptional patient care. We currently have a full-time opening for a Client Service Representative in our call center. The schedule for this position will be Monday through Friday 8am-4pm.
Our Client Service Representatives are dedicated to ensuring that clients and patients experience top-notch customer service and excellent patient care. In this rewarding position, you will be the cornerstone of an outstanding experience for our clients — more than answering phones and checking in clients. It can be challenging at times, but having a good team supporting you makes all the difference.
Our ideal candidate will have:
- Strong customer service skills
- Effective communication skills
- Strong organizational skills
- Desire to be a team player
- Compassion
- Reliability and dependability
- Ability to promote a positive work culture
- Ability to work in high stress situations
- Growth mindset
Our starting salary is $20.00/hour, or higher depending on experience.
VCA has been and continues to be deeply committed to its associates' well-being. Benefits offered include:
- On-site Veterinary Social Worker
- Free subscription to the Headspace app (meditation and sleep support)
- Free mental health support through programs like the Cigna Life Assistance Program and Modern Health (therapy, counseling & life coaching)
- Generous pet care discounts for personal pets
- Four sets of scrubs per year
- 401(k) with matching
- Multiple, flexible health insurance options to fit your needs
- Dental & Vision plans
- Short Term and Long Term Disability options
- A comprehensive online library of free CE, training & job support webinars through WOOF U, VCA's online training tool
- Plus much more!
At VCA we are committed to diversity, equity and inclusion and strive to be a place where a mix of talented people want to come, stay and do their best work.
We look forward to your application!
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