Client Sales Educator

Ready to transition from the high‑pressure, high‑volume customer service world into a more impactful role? At Serenity, we help clients understand and start programs that truly make a difference in their lives.

• You have 2+ years of experience in customer‑facing roles (retail, hospitality, support, etc.).
• You're looking for a change and want to contribute to a program that helps people get started on their journey.
• You enjoy explaining processes clearly and helping others take action.

• Educating clients on available programs and services to help them reach their goals.
• Guiding clients through the steps to begin their programs and making sure they understand the process.
• Answering questions and providing clear explanations about the benefits of starting a program.
• Coordinating with team members to ensure clients are smoothly transitioned into their chosen programs.

• 2+ years of experience in customer service, hospitality, or retail.
• Strong communication skills — you can explain complex information in a simple, understandable way.
• Ability to handle multiple tasks and client inquiries in a busy environment.
• A detail‑oriented approach to ensuring clients have all the information they need to start successfully.

• High school diploma or equivalent required; some college preferred.
• Additional certifications in customer service or related fields are a plus.

• A meaningful career where you're helping others take the next step toward their goals.
• A 3‑day workweek (three 13‑hour shifts, with four days off).
• Growth opportunities as Serenity Solutions continues to expand.
• Competitive pay.
• Excellent benefits:
  We cover 90% of your medical, dental, and vision premiums.
• 401(k) retirement plan.
• 10 PTO days (15 after one year) + 10 paid holidays.

Serenity is a forward‑thinking company dedicated to helping clients start programs that improve their lives. We focus on delivering clear, actionable steps to help people achieve their goals, backed by a team of professionals who are committed to providing the best possible service.

Serenity is an Equal Opportunity Employer. Employment is contingent on a background check and drug screening.