More jobs:
Resident Support & Customer Care Specialist; Hybrid
Job in
Fairfax, Fairfax County, Virginia, 22032, USA
Listed on 2026-08-30
Listing for:
FirstService Residential
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
First Service Residential is seeking a Resident Support Specialist to focus on resident interactions and act as a liaison between Community Managers, internal teams, and residents to ensure open, viable communication and exceptional customer service.
The role handles high volumes of emails and calls, records inquiries in the database, follows SOPs, and collaborates with the operations team to consistently exceed service expectations. This is a full-time position with comprehensive benefits.
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