More jobs:
New Homes Warranty & Customer Experience Lead
Job in
Fairfax, Fairfax County, Virginia, 22032, USA
Listed on 2026-09-08
Listing for:
Van Metre Companies
Full Time
position Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Client Relationship Management
Job Description & How to Apply Below
Van Metre Companies is seeking a skilled Warranty Representative in the New Homes Division to own the homeowner experience from pre- to post-reveal and warranty period. You will lead proactive service delivery, drive issue resolution with urgency and empathy, and build homeowner confidence through clear communication and consistent care.
Responsibilities include coordinating trade partners, evaluating warranty requests, and documenting service activity in Hub Spot while supporting continuous
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