Academic Advisor

Department: Costello College of Business

Classification: Education Support Spec 3

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Pay Band: 04

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

The Donald G. Costello College of Business at George Mason University is one of the largest business schools in Virginia, located near Washington, D.C., in Arlington and Fairfax, and on George Mason’s global campus in Incheon, South Korea. The college’s AACSB-accredited business and accounting curricula prepare undergraduate and graduate students from the U.S. and across the globe for career success in business and government.

Its research-based faculty and focus on interdisciplinary academic programs, inclusive entrepreneurship, modular education, experiential learning, and corporate partner engagement are transforming the landscape of business education and workforce development.

The Academic Advisor engages students in interpreting and applying George Mason University and the Costello College of Business programs and services, requirements, policies and procedures. The role evaluates students’ academic progress, provides guidance in determining academic interests and objectives, and helps develop long‑range academic and career plans. The Advisor provides academic advising for a large population of undergraduate business students, develops quality programs to identify and support students’ academic problems and career choice difficulties, and plans innovative and high‑quality programs and events to enhance students’ academic development and prepare them to meet today’s job market demands.

• Provides academic advising during the day and limited evening in individual consultations, group events or presentations, and tabling for current and aspiring business students on topics such as major or minor choice, curriculum selection, study skills, scholarship and club opportunities, and other academic‑related areas
• Plans and implements academic‑related events and performs outreach to business students for retention efforts
• Develops programs and workshops on academic planning, orientation, and academic status for academic development
• Develops, disseminates and maintains resources to assist students with academic planning and development of academic/career/professional knowledge and skills
• Coordinates complex activities to support student academic planning
• Understands and implements proper use of rules and procedures concerning confidentiality
• Provides accurate interpretations of policies and procedures for students, families, and faculty
• Assists with processing of graduation audits, notifies students of discrepancies, and follows up on options

• Develops and manages student services program operations, establishes goals, evaluates program effectiveness, and modifies policies and procedures to enhance overall efficiency
• Represents the Costello College of Business as a liaison to academic areas and on committees across the university to support Costello initiatives
• Supports the supervising Director with the creation and implementation of designated services for the Costello undergraduate populations
• Provides feedback for updates to Costello College of Business online materials to reflect changes in policies and programs

• Maintains accurate and timely student records in Patriot Connect, including advising notes, tags, email communications, and appointment availability
• Utilizes Patriot Connect database to create and/or participate in campaigns for targeted outreach to select students
• Utilizes Banner INB student information system to review transcripts, records, course registration history, and enter course overrides
• Manages program‑specific inboxes, listservs, and learning management system organizations

• Creates and manages special events and projects as assigned by leadership in the…