Energy Technical Account Manager

Energy Engineers, Energy Auditors, and professionals with similar technical expertise who are seeking to expand their impact through client engagement, strategic consulting, and program leadership are strongly encouraged to apply.

Energy Engineers, Energy Auditors, and professionals with similar technical expertise who are seeking to expand their impact through client engagement, strategic consulting, and program leadership are strongly encouraged to apply.

First Service Energy is the trusted energy advisory partner of First Service Residential, delivering customized and cost-effective solutions that help properties reduce operating costs, improve energy efficiency, meet evolving compliance requirements, and advance sustainability goals. Through strategic energy procurement, utility data management, decarbonization planning, and energy optimization programs, we help communities across North America make smarter energy decisions and achieve measurable results.

As part of our Energy Advisory team, you will support a diverse portfolio of clients and energy management programs throughout the United States and Canada. Working closely with property managers, board members, and building operations teams, you will serve as a trusted advisor on initiatives that reduce energy consumption, lower utility expenses, improve building performance, and decrease greenhouse gas emissions.

This is a highly visible, client-facing role that combines technical energy expertise with relationship management and strategic consulting. You will collaborate with stakeholders across the east region (NJ, PA, VA, D.C., MA, & MD) and other assigned markets to develop and implement energy solutions that deliver both financial and environmental benefits. The position offers the opportunity to make a meaningful impact by helping clients navigate an increasingly complex energy landscape while advancing sustainability and operational excellence.

Serves as the primary point of contact for assigned energy clients, combining technical energy market knowledge with proactive account management to deliver an exceptional customer experience. Responsible for building trusted client relationships, understanding customer objectives, and ensuring the accurate and timely execution of energy procurement, reporting, billing, and service-related activities. Acts as an advocate for the customer by coordinating across internal teams, resolving issues, communicating market and regulatory impacts, and driving accountability to meet service commitments.

Maintains a strong focus on operational excellence, data accuracy, responsiveness, and continuous improvement to support client retention and long-term success.

Key Responsibilities

In this highly visible, client-facing role, you will leverage your technical expertise, consulting skills, and industry knowledge to help clients reduce energy consumption, lower operating costs, and advance sustainability goals across a diverse portfolio of residential and mixed-use properties.

• Serve as the regional subject matter expert for energy management, sustainability, decarbonization, and climate-related initiatives.
• Analyze utility rate structures and building consumption data, including electricity, natural gas, and water usage, to identify trends, anomalies, and savings opportunities.
• Conduct on-site building assessments and walk-throughs, recommending energy and water efficiency upgrades, operational improvements, and low-cost/no-cost conservation measures.
• Develop comprehensive energy reports that include savings estimates, implementation strategies, financial analyses, and return-on-investment (ROI) calculations.
• Present findings and…