Field Engineer - D.C. Area

Field Engineer

Full-time

Greater D.C. Area

Office Address :

• Fairfax, VA: 3975 Fair Ridge Drive, Suite 320N, Fairfax, VA 22033

• Beltsville, MD: 11800 Baltimore Avenue, Suite 113, Beltsville, MD 20705

This is a local, field-based position supporting projects throughout the Greater Washington, D.C. metropolitan area, including Northern Virginia, Maryland, and surrounding regions. Candidates should be based within reasonable commuting distance of either the Fairfax, VA or Beltsville, MD office, generally within 50 miles. Regular travel to customer locations, project sites, and regional Solutionz offices is required.

The Field Engineer is responsible for the design, specification, commissioning, troubleshooting, and management of integrated audiovisual systems installations. This role ensures systems are deployed according to the approved Statement of Functionality (SOF), Technical Scope of Work, and customer expectations. The Field Engineer serves as a technical leader during implementation, supports project teams, and works closely with customers, project managers, and installation personnel to ensure successful project delivery.

• Ensure that systems are commissioned in accordance with the approved Statement of Functionality (SOF), Technical Scope of Work, and customer requirements.

• Confirm that system designs meet the scope of work and align with customer expectations for system operation and performance.

• Modify system engineering as necessary while documenting redline updates on system drawings.

• Provide clear and concise documentation for required system configurations, including network, video, DSP, and other technical settings.

• Identify and assist with change orders during the installation phase and communicate changes to the Project Manager.

• Diagnose and resolve system deficiencies while developing effective technical solutions.

• Establish and maintain positive and effective communication with project stakeholders and team members.

• Keep Project Managers informed of development progress and programming status on assigned projects.

• Participate in the development, implementation, and documentation of control programming standards, including graphical appearance, custom code, and system functionality.

• Ensure all programming adheres to Solutionz standards and approved templates.

• Program and configure audio DSP systems to meet design requirements and deliver optimal system performance.

• Assist other departments with technical support issues as needed.

• Ensure fabrication and installation activities follow AV industry best practices.

• Complete system testing and customer acceptance activities both remotely and onsite.

• Perform research and development tasks in-house and in the field as needed.

• Partner with Solutionz departments to support technical escalations from field teams.

• Work independently and collaboratively as part of a project team.

• Mentor and support less experienced technical staff.

• Perform additional duties as assigned by the Field Engineer Team Lead and/or Director of Engineering.

• Adopt Solutionz's Four Pillars.

• Understand that you are the front-line ambassador of the Solutionz brand. Work to impress our customers every day.

• Always represent Solutionz in a positive and professional manner.

• Productively interface with all team members and project stakeholders, both internal and external.

• Understand and follow Solutionz policies and procedures.

• Proactively identify and discuss ideas to improve policies and procedures.

• Demonstrate respect to co-workers, customers, and vendors.

• Take responsibility for your own actions and activities.

• Promptly reply to all email and voicemail communications, including outside of standard work hours when required.

• Complete timecards daily.

• Keep work areas clean and free of clutter, including office space, company vehicles, and job sites where applicable.

• Keep all scheduled activities current in your Solutionz Microsoft Outlook calendar.

• Be respectful in the care and handling of all company-owned and customer-owned resources.

• CTS certification preferred.

• 3+ years of experience supporting audiovisual systems installation, commissioning, or engineering.

• Strong understanding of integrated AV systems, control systems, DSP platforms, and network infrastructure.

• Experience with system commissioning, troubleshooting, and field engineering activities.

• Working knowledge of audiovisual industry standards and best practices.

• Ability to read and interpret construction…