Services Specialist III

Job Announcement

Make a difference – join our team to empower communities and build futures! The Fairfax County Department of Housing and Community Development works in partnership with the Redevelopment and Housing Authority to serve the people of Fairfax County by creating housing opportunities to promote inclusive and thriving communities. Help make our vision of a community everyone can afford to call home a reality!

We are searching for a resourceful, compassionate, mission-driven individuals with strong leadership, organizational, and communication skills to supervise a team of three to six Housing Specialist II's in assigned housing programs within the Rental Assistance Division. Join a team that creates housing opportunities that promote inclusive and thriving communities. Success requires resourceful and compassionate staff at every level. Staff in the Rental Assistance Division continuously interface with a variety of internal and external customers – co-workers, senior leadership, program participants, advocates and social workers, property owners, third-party management agencies and federal field offices – requiring poise, professionalism, the ability to creatively problem-solve, and reliably interpret and clearly explain complex federal, state and local policies to various audiences.

Drawing on the experience of staff, feedback from customers, and industry best practice, HSS III's also work closely with unit managers and division directors to develop policy and procedure. In addition to providing regular, direct supervision that supports the performance and skill development of staff, they may assist with caseloads, as needed, participate in hiring panels, facilitate staff training and team building, and participate in cross-division working groups.

This position utilizes leadership and organizational skills to manage and monitor the day-to-day workload and drive performance of their teams. Supervisors at this level are responsible for routine reporting and reconciliation in multiple systems, which could include Public and Indian Housing Center (PIC), Enterprise Income Verification System (EIV), Integrated Disbursement and Information System (IDIS), Homeless Management Information System (HMIS), Yardi, Housing Pro to ensure compliance with federal, state and local regulations, measure performance in accordance with HUD and division goals, and report outcomes.

This position will oversee the Family Self-Sufficiency program and support two full-time staff that provide case management to program participants.

MINIMUM QUALIFICATIONS: Any combination of education, experience, and training equivalent to the following:
Graduation from an accredited four-year college or university with a bachelor's degree in sociology, counseling, psychology, public or business administration or a related field; plus four years of experience in the field of human services, Choice Voucher, real estate, home ownership, relocation, or property management.

CERTIFICATES AND LICENSES REQUIRED: Contingent upon area of assignment, some positions within this class may require one or more of the following:
Public Housing Manager;
Housing Choice Voucher Occupancy Public Housing Occupancy Specialist/Senior Specialist;
Limited Income Housing Tax Credit Housing Credit Certified Professional - Specialist;
Housing Quality Standards;
Uniform Physical Condition Standards Inspector. For those areas requiring any or all of the above certifications, appointees are required to obtain the required certifications within 18 months from date of hire.

NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check to the satisfaction of the hiring agency.

PREFERRED QUALIFICATIONS: Excellent organizational and interpersonal skills. Clear and concise oral and written communication skills. Experience working in Housing Choice Voucher, Public Housing, and Project-Based Voucher programs at a Public Housing Authority. Familiarity with the principles of Moving to Work initiatives. Experience with HUD's EIV and PIC Systems. Experience with HUD's Family Self-Sufficiency Program. Experience using systems and databases, including but not limited to Yardi Voyager, SharePoint and Microsoft Office Suite (Outlook, Word, Excel, Publisher and PowerPoint).

Demonstrated record of establishing and maintaining effective working relationships with internal and external stakeholders. Progressive…