Unit Coordinator – Advocacy & Vocations Unit

Under the general supervision of the Senior Manager of Day Programs, the Unit Coordinator is a full-time, in-person position responsible for the development, facilitation, and implementation of a work-ordered day program for persons with brain injuries, based on the Clubhouse model. The Unit Coordinator reports directly to the Senior Manager of Day Programs and works in close coordination with the Senior Unit Coordinator regarding daily unit operations.

The Unit Coordinator plays a key role in maintaining a consistent physical presence within the assigned unit, actively modeling participation, collaboration, and skill development alongside members. This role requires consistent situational awareness and sound judgment, as staff may at times need to make immediate decisions with incomplete information that have significant safety, behavioral, or programmatic impact.

The Unit Coordinator works collaboratively with members to design, adapt, and implement meaningful unit tasks that support individual goals while maintaining safe, effective unit operations. This role prioritizes team-based work, consistent communication, and the use of practical, accessible learning strategies to support member engagement, skill-building, and community integration. All unit activities are aligned with member goals, Clubhouse standards, and the organizational mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

In accordance with the purpose and mission of Brain Injury Services and the International Brain Injury Clubhouse Alliance standards, the Unit Coordinator shall carry out responsibilities across the following four core areas:

Unit Facilitation & Work-Ordered Day

• Maintain consistent, in-person presence within the assigned work-ordered day unit

• Facilitate daily unit operations and implement assigned facilitation plans

• Model Clubhouse participation by working side-by-side with members

• Collaborate with members to develop, adapt, and complete meaningful unit work

• Implement flexible learning strategies that support engagement, skill development, and independence

• Ensure unit activities are structured and align with member strengths, needs, and goals

• Facilitate and apply risk management strategies in real-time, including identifying emerging safety concerns, implementing immediate protective actions when necessary, and communicating incidents and patterns to the Senior Manager.

Member Support & Documentation

• Provide light case management for assigned members in accordance with BIS policies

Light case management responsibilities are limited in scope and are intended to support unit participation and goal engagement. This role does not replace formal case management services or clinical decision-making.

• Participate in intake, assessment, and eligibility activities as needed

• Maintain accurate, timely member documentation and support ISP development

• Train, support, and evaluate member participation and progress

• Implement positive behavioral support strategies and interventions as needed

Team Collaboration & Communication

• Work within a team-based environment that prioritizes collaboration and shared responsibility

• Provide cross-unit support by collaborating on shared projects, tasks that intersect across units, and assisting with covering other units to ensure continuity of operations and member engagement.

• Maintain consistent communication with the Senior Unit Coordinator regarding unit operations, coverage needs, and member participation

• Collaborate with task-related BIS departments to support coordinated services

• Report and document operational and member-related incidents per agency procedures

• Coordinate services with internal staff and external agencies

• Participate actively in staff meetings, planning sessions, and development activities

Unit Position:
Advocacy & Vocational Skill Development

• Plan and facilitate Advocacy and Vocations unit activities

• Provide instruction and practice in communication, self-advocacy, and use of advocacy tools

• Support resume development, job readiness skills, and mock interview practice

• Model professional communication, workplace behaviors, and problem-solving skills

• Assist…