Leave Partner

The Benefits and Leave Partner is a hands‑on administrator responsible for delivering a seamless benefits and leave experience for  employees. In this role, you’ll own the full lifecycle of our benefits programs — medical, dental, vision, 401(k), FSA/HSA, COBRA, and more — while managing leave of absence cases from intake through return‑to‑work. You’ll serve as the primary point of contact for employees and HR partners navigating benefits questions, qualifying life events, and accommodation requests, and you’ll work cross‑functionally with Finance, Legal, and third‑party vendors to keep our programs running accurately and compliantly.

This role is a strong fit for someone who thrives in the details, takes ownership of their work, and genuinely enjoys helping people navigate complex benefit situations.

Key Responsibilities

• Administer employee benefits programs including medical, dental, vision, life, disability, FSA/HSA, COBRA, and 401(k)
• Own benefit enrollments, qualifying life events, and employee data changes within HR systems
• Respond to employee inquiries regarding benefits eligibility, coverage, and claims, providing an exceptional level of customer service to our internal and external partners (HRBPs, employees, etc.)
• Drive leave of absence programs including FMLA, STD/LTD, military leave, and applicable state leave programs; manage cases from intake through return‑to‑work
• Own accommodation processes, including ADA requests, in partnership with HR and Legal as appropriate

Invoice & Billing Administration

• Review vendor invoices against contracts and statements of work
• Partner with third‑party administrators and vendors to ensure accurate and timely processing of benefits and leave requests
• Resolve discrepancies with vendors, hiring managers, and Finance to ensure billing accuracy.
• Partner cross‑functionally with Accounts Payable to ensure timely processing and payment.

Compliance & Data Integrity

• Own and maintain accurate records and ensure compliance with federal, state, and company policies (e.g., FMLA, ADA, COBRA, ERISA)
• Lead and/or support benefit audits
• Own open enrollment activities including system testing, communications, and auditing
• Document and maintain standard operating procedures and internal resources to support consistent program administration
• Act as main point of contact for benefits inquiries to all internal and external stakeholders
• Partner with Legal, Procurement, and HRBPs to address vendor performance, service‑level agreements, and pricing.
• Produce regular reports and analytics on benefit trends, costs, and utilization.
• Recommend enhancements to benefit offerings, processes, policies, and tools
• Stay current on benefits compliance requirements and market practices.

• B.A. or B.S. (or equivalent experience) in Human Resources, Business, or related field
• 3‑5 years of experience in benefits administration and/or leave management
• Working knowledge of applicable regulations including FMLA, ADA, COBRA, ERISA, and state leave laws
• Experience working with HRIS systems (e.g., Workday) and benefits/leave administration tools
• Strong attention to detail and ability to manage multiple priorities in a fast‑paced environment
• Excellent communication and customer service skills, with the ability to handle sensitive and confidential information
• Experience working with third‑party administrators and vendors strongly preferred
• Proven ability to manage multiple priorities and deadlines

Please note that sponsorship of new applicants for employment authorization, or any other immigration‑related support, is not available for this position at this time.