Content Writer; Digital

Position Title: Sr. Technical Writer/Documentation Specialist

Location: Fairfax County, VA (Hybrid)

Clearance Requirements: None

Position Status: Contract to Hire

Pay Rate: $60 - $65 per hour

We are seeking a Senior Technical Writer / Web Content & Digital Experience Specialist to lead the creation, optimization, and management of high-impact digital content and technical documentation. This role blends technical writing, web content development, visual storytelling, and AEM-driven content publishing to enhance user experience and drive engagement across enterprise intranet platforms.

This position is ideal for professionals who thrive at the intersection of content strategy, UX writing, digital publishing, and enterprise content management systems. You will collaborate with cross-functional teams, business stakeholders, and technical teams to develop clear, engaging, and accessible content that supports operational efficiency and user adoption.

The ideal candidate brings strong Adobe Experience Manager (AEM) expertise, proven experience with web-based content development, and a strong eye for visual design and storytelling. Candidates with an analytical mindset and experience improving content performance through data insights will stand out.

• Digital Content Development & Technical Documentation
• Design, develop, and maintain web-based technical and business documentation using Adobe Experience Manager (AEM) and enterprise content management systems.
• Create clear, concise, and user-focused content including intranet pages, job aids, user guides, procedural documentation, and internal communications.
• Translate complex technical and operational processes into intuitive and engaging digital experiences.
• Maintain and optimize content libraries to ensure accuracy, accessibility, and consistency.

• Apply UX writing principles and content strategy best practices to improve user experience and information architecture.
• Develop engaging visual content, infographics, and digital storytelling elements aligned with brand and accessibility standards.
• Collaborate with stakeholders to storyboard eLearning content, performance support tools, and training materials.
• Incorporate SEO best practices to improve searchability, usability, and digital content discoverability.

• Partner with business leaders, product teams, and technical stakeholders to gather requirements and define content solutions.
• Lead research, user interviews, and workflow analysis to identify documentation and training needs.
• Manage content development projects from concept through implementation while ensuring alignment with timelines and quality standards.
• Mentor junior team members and promote best practices in technical communication and digital content development.

• Support user acceptance testing and validate content usability and effectiveness.
• Analyze content performance using analytics tools and recommend data-driven improvements.
• Identify risks, gaps, and optimization opportunities to enhance digital content strategy and user engagement.
• Ensure compliance with regulatory, accessibility, and corporate governance standards.

• Strong hands-on experience with Adobe Experience Manager (AEM) content authoring and publishing.
• Proven experience in web content development, digital content creation, and intranet content management.
• Demonstrated expertise in technical writing, documentation strategy, and enterprise content governance.
• Strong background in graphic design, visual storytelling, or digital content design.
• Experience creating performance support materials such as job aids, training documentation, and eLearning storyboards.
• Advanced ability to translate technical processes into user-friendly content.
• Experience working with HTML, web publishing tools, and content management systems.
• Strong project management skills with the ability to manage multiple priorities and stakeholders.
• Exceptional communication, collaboration, and stakeholder engagement skills.