Senior Scrum Master

Req : RQ220151

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

None

Job Family: Software Engineering

Skills:

Agile Methodology, Deliverables Management, Project Milestones, Scaled Agile Framework (SAFe), Scrum Development Process

The Scrum Master supports the Case Management Modernization (CMM) Program for the Administrative Office of the U.S. Courts (AO) by enabling high‑performing Agile teams to deliver modernized, cloud‑based case management solutions. Serving as a servant leader and facilitator, the Scrum Master ensures that Agile principles and SAFe practices are applied effectively across development, testing, and integration teams working with React, NodeJS, and AWS technologies.

This role focuses on optimizing team performance, fostering collaboration, and ensuring the timely delivery of quality software in alignment with the program’s modernization objectives.

• Leads Agile project management and coordination activities supporting Cloud Engineering Services security initiatives, ensuring alignment with federal cybersecurity objectives, Authority to Operate (ATO) requirements, and organizational governance standards.

• Facilitates Scrum, Kanban, and hybrid Agile ceremonies including sprint planning, backlog refinement, daily stand‑ups, sprint reviews, retrospectives, and release planning for cross‑functional security and cloud engineering teams.

• Develops, maintains, and prioritizes Agile task backlogs, epics, user stories, and work breakdown structures to support security operations, cloud modernization, compliance activities, and continuous delivery objectives.

• Coordinates and collaborates with internal stakeholders, technical teams, program leadership, vendors, and non‑government entities to ensure integrated execution of cybersecurity, operational, and documentation deliverables.

• Implements and supports governance processes associated with ATO lifecycle management, including configuration management, change management, incident management, risk management, and continuous monitoring activities.

• Produces and maintains comprehensive technical and operational documentation including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Operational Level Agreements (OLAs), Memorandums of Understanding (MOUs), process guides, workflow documentation, and training materials aligned with AO standards.

• Develops executive‑ready project documentation, status briefings, dashboards, and reporting artifacts to support program transparency, governance oversight, compliance tracking, and stakeholder communication.

• Maintains and updates Integrated Master Schedules (IMS) to monitor project milestones, dependencies, deliverables, resource allocations, and implementation timelines across security and cloud engineering initiatives.

• Documents project meetings, technical working sessions, governance reviews, action items, decisions, and follow‑up activities to ensure traceability, accountability, and accurate project records.

• Develops and delivers training materials, operational knowledge transfer sessions, user guidance documentation, and process adoption support for security operations, cloud governance, and Agile execution practices.

• Supports continuous process improvement initiatives by collecting performance metrics, analyzing operational data, identifying process gaps, and recommending workflow optimizations to improve delivery efficiency and service quality.

• Monitors program performance against established performance criteria, service metrics, milestones, and operational objectives, providing analytical reporting and actionable recommendations to leadership.

• Prepares and delivers biweekly Agile reports and comprehensive Monthly Status Reports (MSRs) detailing completed tasks, ongoing activities, achievements, upcoming milestones, project risks, issues, staffing updates, financial status, and schedule performance.

• Tracks, escalates, and mitigates project risks, operational issues, impediments, and dependencies to support timely resolution and minimize impacts to security, compliance, and delivery…