UI​/UX Designer

Job Description

GDIT is seeking a User Experience Designer to lead human-centered design for a federal platform modernization program. You will shape how federal analysts, coordinators, and decision-makers interact with a next-generation system - replacing fragmented legacy tools with intuitive, accessible workflows that directly support mission-critical operations.

As a User Experience Designer, your work will define the experience for federal users who rely on this platform to execute their mission every day.

• Lead user research, interaction design, and visual design for a platform serving diverse user personas across a federal agency

• Collaborate with product managers, engineers, and federal stakeholders to translate complex operational workflows into intuitive, accessible interfaces

• Drive design quality as a contractual performance metric - your work directly impacts program success

• Utilize iterative, participatory design methods aligned to SAFe sprint cadences and User Validation Events

• Conduct stakeholder interviews, user requirements analysis, task analysis, conceptual modeling, information architecture, interaction design, and usability testing with federal analysts and decision-makers

• Design and specify user interfaces and information architecture for complex operational workflows

• Lead participatory and iterative design activities, including observational studies, customer interviews, usability testing, and other forms of requirements discovery

• Produce user requirements specifications and experience goals, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications

• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually to federal stakeholders and engineering teams

• Plan and facilitate collaborative critiques and analysis and synthesis working sessions

• Work closely with front-end engineers and development teams to ensure design fidelity and that customer goals are met

• Participate in User Validation Events (UVEs) at PI completion, incorporating feedback into subsequent increments

• Ensure Section 508 / WCAG 2.1 AA compliance across all deliverables

• Maintain a scalable design system supporting platform consistency and rapid iteration

• Education:
  
  Bachelor's degree in cognitive and/or experimental psychology, human factors engineering, or an engineering-related field (e.g., systems engineering, software engineering, business process engineering)

• Experience:
  
  4+ years demonstrated ability to conduct user research, analysis and synthesis, interaction design, and experience measurement activities in support of product development

• Strong portfolio demonstrating complex workflow design (data-heavy, multi-step processes)

• Proficiency in Figma or equivalent design/prototyping tools

• Experience conducting user research and usability testing in federal or regulated environments

• Understanding of accessibility standards (Section 508, WCAG 2.1)

• Experience working within Agile/SAFe delivery teams with sprint-aligned design deliverables

• Security clearance:
  Active Secret

• US citizenship required

• Professional certifications such as Certified Human Factors Engineering Professional, Certified Usability Analyst, or HCD certification

• Experience designing for geospatial, scientific/analytical, or technical operations tools

• Familiarity with design systems supporting low-code or configurable platforms

• Experience with government UX frameworks (USWDS or similar)

Location: Remote with periodic on-site (Washington, D.C.)

Clearance: Active Secret clearance required

• Growth: AI-powered career tool that identifies career steps and learning opportunities

• Support:
  An internal mobility team focused on helping you achieve your career goals

• Rewards:
  Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

• Flexibility:
  Full-flex work week to own your priorities at work and at home

• Community:
  Award-winning culture of innovation and a military-friendly workplace

The likely salary range for this…