Business Analyst II

Business Analyst II

Salary

$75,474.26 - $ Annually

Location

FX. CTY. GOVERNMENT CENTER, 12000 GOVERNMENT CENTER PKWY., FAIRFAX (EJ32), VA

Job Type

FT Salary W BN

Job Number

26-00890

Department

Facilities Management

Opening Date

06/13/2026

Closing Date

6/19/2026 11:59 PM Eastern

Pay Grade

S26

Posting Type

Open to General Public

* Description

* Benefits

* Questions

Job Announcement

This position supports and enhances the department's technology systems. This role is ideal for a detail-oriented problem solver who enjoys improving business processes, supporting end users, and helping drive technology solutions that keep county facilities operating efficiently and safely.

Under the general supervision of the Management Analyst III, plays a key role in supporting all IT systems used across FMD. Collaborates with internal teams, the Department of Information Technology (DIT), and service vendors to ensure our applications are effective, reliable, and aligned with operational needs.

Helps evaluate software solutions; support requirements gathering, improve business workflows, and contribute to the design, testing, and maintenance of department systems. Also provides direct technical support, responds to urgent system needs, and maintains critical agency resources such as the internal SharePoint site.

Key Responsibilities

* Assists with analyzing, developing, implementing, and maintaining automated systems that support FMD operations

* Acts as a liaison between end users, technical teams, and vendors to resolve system issues

* Gathers business requirements, evaluate process improvement opportunities, and support project planning

* Participates in application design, testing, documentation, and ongoing maintenance

* Troubleshoots system and data issues, escalating when needed

* Researches software capabilities and industry technology trends to support department planning

* Tracks and manages requested changes and enhancements

* Applies county IT security policies and ensure compliance with standards

* Supports production system emergencies and assist with root cause analysis

* Maintains the department's internal SharePoint site and ensure content accuracy

Note:

This position is Essential Service Personnel.

Required Knowledge

Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge of departmental operations, processes, and procedures;

Knowledge of capabilities of information technology software, hardware, and network communication technology;

Knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand alone environments;

Knowledge of effective processes, methods, techniques to analyze and evaluate business operations;

Ability to analyze and evaluate administrative processes and procedures for automation purposes;

Ability to conduct research into new information technology;

Ability to train employees in the use of hardware and software;

Ability to prepare user manuals;

Ability to translate technical terminology into terms understandable to management and employees;

Ability to establish and maintain effective business relationships.

Employment Standards

MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following:

(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")

Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

CERTIFICATES AND LICENSES

REQUIRED:

Valid driver's license

NECESSARY SPECIAL REQUIREMENTS:

The appointee to this position will be required to complete a criminal background check and driving record check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

* Demonstrated experience analyzing business processes, requirement gathering, design solutions and performing system administration…