Service Center Manager: IT Service Desk Leader
Job in
Fairfax, Fairfax County, Virginia, 22032, USA
Listed on 2026-06-14
Listing for:
GovCIO
Full Time
position Listed on 2026-06-14
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking a Service Center Manager to oversee the management of the Service Center in Fairfax, VA. This role involves ensuring efficient Tier 0, I, and II support, managing service requests, and optimizing customer satisfaction through effective support processes.
Qualified candidates will have 12+ years of experience in service desk management, an ITIL Foundation certification, and appropriate secret clearance. The position also has occasional travel requirements to customer sites.
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