Director, Digital Technologies and Services, University Libraries

Department: University Libraries

Classification: Professional Faculty

Job Category: Administrative or Professional Faculty

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible, up to 2 telework days

Sponsorship Eligibility: Not eligible for visa sponsorship

Salary: Anticipated hiring range for this position is $95,000 to $115,000

The final salary and professional ranking for a selected candidate will be determined based on factors such as qualifications of the individual, including work experience, scholarship, and service; internal equity; and alignment with the university's approved pay structures.

At George Mason University, base salary is one component of a comprehensive total rewards package that includes competitive health and wellness benefits, retirement contributions, generous leave, tuition benefits for employees, and the opportunity to contribute to the mission of Virginia's largest and most diverse public research university.

Criminal Background Check: Yes

The University Libraries foster innovation, creativity, and imagination by facilitating and preserving access to scholarship and information, providing expert consultation in the research process, and actively teaching the effective and critical use of information. The Digital Strategies and Systems (DSS) division consists of three units:
Mason Publishing Group (MPUB), Digital Technologies and Services (DTS), and Data and Digital Scholarship Services (DDSS). These units are collectively responsible for the library’s technology infrastructure, web presence, data services and research data management programs, George Mason University Press, Mason Publishing imprint, e-journal publishing, and digital repository services (MARS and Dataverse) to advance the University Libraries' goals and plan.

Within the DSS division, DTS manages the University Libraries' IT infrastructure that allows users to access, discover, and utilize library resources. The group provides systems support, software development, system integrations, and digital data management. DTS is responsible for specific digital ecosystems, a number of enterprise-wide services including Primo and Alma, user support and operations through desktop support of both staff and public workstations, system administration, software configurations, application support, and system development.

They ensure a seamless user experience by managing the libraries' website, intranet, and discovery tools. DTS delivers reliable, user-focused technology that powers discovery, access, and research across the University Libraries.

The Director, Digital Technologies and Services (DTS) is responsible for the Library Services Platform (Alma/Primo) management that supports all of the university’s four libraries (including the Law Library); IT infrastructure and inventory; online applications management and development, including for library content management and discovery tools; web services; desktop support; and other special technology projects as required. This position reports to the Associate Dean, Digital Strategies and Systems.

The Director leads a range of library faculty and staff on both extended projects and time-limited assignments, collaborating with stakeholders throughout the libraries to build and maintain an understanding of user needs and available technology solutions. They participate in committees, work groups, or projects, as required, to share knowledge, develop best practices, and advance the work of the libraries and other assigned duties.

Technology Infrastructure Management and Strategy

• Provides direction for the libraries’ primary services delivery platform (Alma), as well as the public-facing discovery system (Primo), administration of authenticated access sub-systems to provide content and services to local and remote users, IT infrastructure to include onsite and remote servers, online application development, web services to include the libraries' primary website (library.gmu.edu), and desktop support for libraries staff and public users.
  
  Provides a leadership…