Infrastructure and Application Support Manager

Fairfax, Virginia

Top Secret

Flexible for occasional remote work

IT Infrastructure & Network Engineering & Operations

GovCIO is currently working on a proposal with the Department of State and is looking for an Infrastructure and Application Support Manager. This position will be located in Fairfax, VA and will require occasional travel to customer site periodically.

The Infrastructure and Applications Support Manager is responsible for global infrastructure operations and systems administration, database administration, network operations, and application support for all CA systems and services, including domestic data centers, domestic passport centers, visa processing centers, and overseas posts. This role oversees Tier II and Tier III support for databases (e.g., Oracle and MS SQL Server), applications (e.g., web applications, imaging and archiving, client-server, and specialized applications), and network infrastructure (e.g., LAN, WAN, MPLS Firewalls).

This role ensures enterprise infrastructure and applications meet defined service levels and oversees geographically dispersed technical teams and infrastructure, including converged server/storage solutions and cloud migrations.

Required qualifications:

• Current PMI/PMP certification.
• 12+ years of experience and a bachelors or commensurate experience managing infrastructure, systems, databases, network, and application operations and projects at multiple locations with dispersed teams; similar in size, scope, and complexity.
• At least five years of experience with Oracle and MS SQL Server database administration and management.
• Expertise managing network operations including LAN, WAN, MPLS, and firewall management
• TS Clearance

Desired qualifications:

• At least three years of experience providing full life cycle and operations support for Windows and Linux systems.
• At least five years supporting Data Center Operations including server farms, networking equipment, and storage solutions (e.g., Cisco Routers and Switches, Firewalls, and Netapp/Dell EMC).
• Oracle Certified Professional (OCP) or Microsoft Certified Database Administrator certification.
• Cisco Certified Network Associate (CCNA) or CompTIA Network+ ITIL Foundation Level Certification Version 5 or higher.
• Experience with SDLC Process and application support methodologies

USD $ - USD $ /Yr.

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process
  • Virtual video interview conducted via video with the hiring manager and/or team
  • Camera must be on
  • A valid photo  be presented during each interview
• During the Hiring Process
  • Enhanced Biometrics  screening
  • Background check, to include:
  • Criminal history (past 7 years)
  • Verification of your highest level of education
  • Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

* Available to full-time employees