ServiceNow Developer Sr Principal

** Req :
** RQ223670

** Type of

Requisition :
** Regular

** Clearance Level Must Be Able to Obtain:
** Secret

** Public Trust/Other

Required:

** None

** Job Family:
** Software Engineering

*
* Skills:

*
* Design,Software Development,Software Projects

*
* Certifications:

*
* Certified System Administrator (CSA) | Service Now - Service Now

*
* Experience:

*
* 8 + years of related experience

** US Citizenship

Required:

*
* Yes

*
* Job Description:

*
* Transform technology into opportunity as a  
** Service Now Developer Sr Principal
** pe what's next for mission-critical government projects while shaping what's next for your engineering career.

** MEANINGFUL WORK AND PERSONAL IMPACT*
* _As a_   
** _Service

Now Developer Sr Principal_
** _, the work you'll do at GDIT will be impactful to the mission of our customers. You will play a crucial role via the following:_

+ Architect and automate enterprise IT Asset Management (ITAM) and Configuration Management Database (CMDB) capabilities

+ Design and configure Software Asset Management (SAM) and Hardware Asset Management (HAM) workflows, including license entitlements, software models, normalization, reclamation, and lifecycle management.

+ Align platform architecture with the Common Service Data Model (CSDM). Maintain CMDB health by configuring Data Certification, Discovery, Reconciliation, and Health Assessments.

+ Architect customized scripts, Script Includes, Business Rules, Flow Designer, and Service Portal widgets to support ITAM operational requirements

+ Design and build integrations between Service Now and external data sources (e.g., SCCM, Jamf, Intune, Active Directory, Coupa) using Integration Hub, REST/SOAP APIs, and MID Server configurations

+ Establish robust data governance policies for hardware and software assets, ensuring audit-readiness and adherence to industry licensing models

+ Design, configure, and customize Service Now applications using JavaScript, Glide API, business rules, client scripts, and Flow Designer to meet specific business needs

+ Lead or support the implementation and optimization of core SPM modules, including Demand Management, Project Portfolio Management (PPM), Resource Management, and Financial Planning

+ Work closely with stakeholders, product owners, and cross-functional teams to gather requirements and translate them into technical specifications

+ Create and maintain detailed technical and functional documentation and support platform upgrade activities, including testing and reconfiguration.

+ Contribute to IT-related technical processes reviews, postmortems, and continual process improvement

+ Create estimations on effort required to produce Service Now functionality

+ Provide technical guidance, perform code reviews, create architectural documentation, and mentor junior developers to ensure adherence to best practices

+ Maintain current Service Now and industry certifications, while obtaining additional certifications

** WHAT YOU'LL NEED TO SUCCEED*
* _Bring your engineering expertise along with a drive for innovation to GDIT. The_   
** _Service

Now Developer Sr Principal_
** _must have:_

*
* ●

Education:

** Technical Training, Certification(s) or Degree

*
* ●

Experience:

** 8+ years of related experience

*
* ●

Required Skills:

*
* + Expert proficiency in Service Now CMDB and ITAM, including SAM and HAM

+ Expertise in designing, implementing, and optimizing SAM, HAM, and CSDM structures to ensure compliance, accurate lifecycle tracking, and cost optimization

+ Demonstrated experience with full-cycle SAM and/or HAM implementations

+ Deep understanding of software licensing metrics and physical hardware asset life cycles from procurement to disposal

+ Experience in Service Now platform architecture, Flow Designer, and Integration Hub

+ Proficiency in JavaScript, AngularJS, JSON, and REST/SOAP web services

+

Experience with Service Now Discovery, Service Mapping, and Performance Analytic

+

Experience with other Service Now modules like ITSM or ITOM

+ Ability to analyze requirements, troubleshoot issues, and develop effective technical solutions

+ Excellent understanding of the Agile software testing process and lifecycle, from smoke test to integration to production…