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IT Service Delivery Lead — Automation & CX
Job in
Fairfax, Fairfax County, Virginia, 22032, USA
Listed on 2026-07-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company is seeking a Service Management Operations Lead to oversee IT service management operations and drive continuous improvement in service processes.
The role partners with cross-functional teams to align priorities with program objectives, address recurring issues through root cause analysis, and deliver clear leadership visibility into service performance and workforce impact.
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