UI​/UX Designer Principal

Req : RQ227095

Type of Requisition: Regular

Clearance Level Must Be Able to Obtain: None

Public Trust/Other

Required:

Other

Job Family: Software Engineering

Skills:

Usability Evaluation,Usability Testing Tools,User Experience (UX) Strategies

Experience:

10 + years of related experience

Job Description:

We are seeking a highly skilled and experienced senior-level Human-Centered Design (HCD) and user interface expert to join our dynamic team. The ideal candidate will also possess strong expertise in Information Architecture (IA), including the organization, structure, labeling, navigation, and discoverability of complex information and application functionality. This role requires a candidate who can provide detailed and useful interface design specifications to development teams, ensuring the creation of intuitive, user-friendly applications.

• Provide subject matter expertise in UX design, offering strategic guidance grounded in Human-Centered Design and design thinking methodologies, including user research, personas, journey mapping, prototyping, mockups, and usability evaluation.
• Provide subject matter expertise in Information Architecture, defining scalable structures, navigation models, taxonomies, labeling systems, content hierarchies, and information relationships that enable users to efficiently find, understand, and complete tasks.
• Create and deliver a User Experience (UX) Research Plan and Outcomes for each use case, which shall include a research write-up documenting goals, anticipated outcomes, research questions, hypotheses, methodology, recruiting needs, synthesis, and next steps.
• Facilitate discovery activities, to include generative research with users and business stakeholders, an assessment of current related features, a content review, an information architecture review, an accessibility review, a business process review; and collection of any available data and analytics and provide in a User Experience Research Checklist.
• Partner with other Product Teams to ensure that the new tool or service fits into the existing structure.
• Collaborate across Product Teams to establish consistent navigation, terminology, categorization, and information structures across features, applications, and services.
• Lead the design and development of user interfaces for various applications, ensuring they are visually appealing, user-friendly, and efficient.
• Provide clear and actionable interface design specifications to development teams.
• Design dynamic forms and other complex UI components, including rich cards and drag & drop features.
• Define and maintain UX frameworks and templates for developers to use during the coding process.
• Define and maintain Information Architecture standards, patterns, and documentation to promote consistency, scalability, and usability across the product ecosystem.
• Apply insights from user experience research studies to describe product functionality, including epics and user stories, as well as operational, business, functional, technical, data, and integration requirements.
• Support design synthesis activities and generate insights and opportunities for improvement. Communicate research findings through a variety of formats (such as insight reports, stories, videos, storyboards, etc.) to maximize relevance and impact.
• Perform requirements analysis based on User Experience Research, obtaining stakeholder input from internal users and external users.
• Develop User Personas to represent user types that have wants and needs of our applications and products, and who might use our applications and products in a similar way.
• Create Customer and User Journey Maps and capture related data.
• Map user journeys, workflows, content, and system functionality to an overall Information Architecture to ensure individual features support a coherent end-to-end user experience.
• Collaborate with cross-functional teams, including product owners, developers, and other designers.
• Conduct usability testing sessions to gather feedback on designs and apply results to refine designs.
• Write and edit plain language content for Development Teams.
• Establish clear, consistent, and user-centered terminology…