ServiceNow Developer

Everforth ECS is seeking multiple experienced, outcome-driven Service Now Developers, one in our Fairfax, VA office in a hybrid capacity to support U.S. Government Mission Partner Enclaves. This individual will be responsible for designing, developing, and enhancing the Service Now solutions, with a focus on workflow automation, platform customization, and business process improvement.

The Service Now Developer is responsible for guiding governance discussions, gathering and analyzing business and technical requirements, and proposing scalable technical solutions that enhance end-user support, ticketing, auditing, and business process automation within an existing Azure tenant-based environment. Working closely with government stakeholders, program leadership, and engineering teams, this individual will design and customize Service Now workflows, forms, catalogs, and applications that improve operational efficiency and modernize service delivery.

The successful candidate will leverage Service Now's low-code/no-code capabilities, Flow Designer, App Engine Studio, JavaScript, and platform development tools to automate business processes and deliver scalable solutions across the Service Now platform. The ideal candidate is equally comfortable engaging with customers to understand business challenges as they are developing custom workflows, building applications, integrating enterprise systems, and delivering innovative solutions that improve the user experience.

• Integrate with, and support, a team of subject matter experts in a highly agile environment to implement best in class multi-Cloud solutions for large DoD program(s).
• Design and implement automated workflows.
• Develop:
  • Custom Service Now applications, forms, catalogs, and approval processes.
  • Tools and scripts to automate deployment, troubleshooting, monitoring, and diagnostics.
• Collaborate with business stakeholders to identify opportunities for workflow automation and process improvement.
• Create dashboards, reports, and performance analytics that provide operational insight.
• Ensure the effective safeguarding and sharing of enterprise data.
• Troubleshoot and resolve issues with custom applications, workflows, integrations, and automation.
• Recommend new platform capabilities and automation opportunities to improve efficiency and customer experience.
• Other duties, as assigned.

Salary Range: $,000

General Description of Benefits

• U.S. Citizen.
• Active DoD Secret security clearance.
• Bachelor's degree in Computer Science, Information Systems Management, or similar Science, Technology, Engineering, or Mathematics (STEM) discipline OR equivalent experience OR alternatively,High School Diploma and 9+ years of relevant experience.
• Required active certifications:
  • DoD 8140 IAT Level II Security+ or higher(Security+ or CISSP preferred)
  • SAA-C03 AWS Certified Solutions Architect - Associate ORService
    
    Now Certified Application Developer
• Ability to work in a hybrid capacity in Fairfax, VA (up to 3 days in office).
• Ability to travel