Lead Housekeeper

Department: University Life

Classification: Housekeeping & Apparel Wkr 2

Job Category:Classified Staff

Job Type:Full-Time

Work Schedule:Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type:On Site Required

Sponsorship Eligibility:Not eligible for visa sponsorship

Pay Band:02

Salary:Salary range starting at the mid $40k's; commensurate with education and experience

Restricted: Yes

Criminal Background Check:Yes

Motor Vehicle Records Check: Yes

Employees in this position are required to operate university vehicles in accordance with George Mason University Vehicle Use Policy 1411. Applicants must possess and maintain an active, valid driver’s license that satisfies university requirements. Final candidates are subject to a Motor Vehicle Report (MVR) review, and successful completion of the review is a condition of employment.

Minor or major driving violations may affect eligibility for employment. Applicants with prior driving infractions need to review the Eligibility & MVR Review Information (English/Spanish) before applying.

Housing & Residence Life (HRL) is a self-supporting auxiliary organization within the University Life unit of George Mason University. HRL serves a highly diverse population of approximately 6,200 students, the majority of which are undergraduates living in traditional, suite and apartment-style residence halls in three campuses within the vibrant Northern Virginia area. HRL employs over 170 full-time and graduate staff and over 200 undergraduate student staff.

HRL is committed to provide a safe, well maintained student-centered environment that is innovative and all-inclusive of a global community. It is dedicated to creating a home that enriches the experiences of our students, staff and faculty.

The Lead Housekeeper, with supervision, provides on-site leadership to a moderate sized group of Housekeepers, whose primary purpose is to provide quality cleaning and maintenance services for the campus housing system comprised of over 6,200 beds within over forty (40) residential facilities.

• Oversees work performance of assigned Housekeepers to ensure cleaning services are completed to department-defined standards;
• Evaluates quality and quantity of daily work completed through observation and inspection;
• Maintains quality standards in accomplishment of non-routine cleaning and emergencies;
• Responds to student concerns/requests and takes action to resolve them, including timely follow-up;
• Gives corrective instruction or re-training when Housekeepers perform below departmental standards;
• Conducts on-the-job training of employees as needed;
• Ensures that proper supply control guidelines are followed and staff is trained in use of all chemicals;
• Monitors safety in the workplace and ensure proper PPE are worn by Housekeepers;
• Verifies equipment is operating in accordance with manufacturers guidelines;
• Submits equipment repair requests when equipment fails to operate correctly;
• Instructs and assists Housekeepers in cleaning procedures, techniques, cleaning problems, and in the use of new methods and products;
• Ensures custodial closets are kept organized, products labeled and stocked to ensure ample supplies to perform housekeeping duties;
• Reports supply and maintenance needs;
• Disseminates instructions from managers to housekeeping group; and
• Leads assigned Housekeepers to accomplish non-routine cleaning and to assist with special projects.

• Cleans, vacuums, and mops common areas, hallways, and stairwells in residential facilities;
• Cleans laundry rooms to include not but limited to, mopping floors and wiping down machines in residential facilities;
• Cleans balconies and sidewalks in and around residence halls;
• Cleans bathrooms, completes daily trash removal, moves and spot cleans furniture, shampoos carpets, and strips, waxes and buffs floors;
• Cleans student rooms during building transitions or student check-out, including furniture, windows, ledges, doors, and closets; and
• Cleans select offices and classrooms to include desks, dusting, window ledges, window glass, furniture, doors, vacuuming, white boards and emptying trash.

• Make minor repairs to student room furniture;
• Installs window treatments and replaces light bulbs;
• Picks up and disposes of trash from residential buildings to designated collection locations;
• Loads and unloads furniture and other materials;
• Transports items to designated…