Field Trainer​/Mentor

Meet the Team

Our Operations partners and Center Managers are held to high standards and expectations. It is key that you are a self‑motivated professional with strong work ethic, organizational and interpersonal skills, and are ready to add value to our team on day one.

The Field Trainer/Mentor is an experienced individual that provides hands‑on coaching and guidance to technicians newly released from training as well as experienced technicians with locating deficiencies. Mentors also share information on the developmental progress of the assigned technicians with the applicable supervisor and the training department.

• Applies mentoring skills for the improvement of their mentee and plans the optimal learning path for the specific trainee.
• Exposes trainee to all required location and worksite elements as directed by the center manager’s expectations.
• Engages with open‑ended questions, paces ticket complexity appropriate to the specific mentee, and clearly communicates learning goals with feedback based on observations and documentation.
• Documents communication with and mentoring strategies used for the mentee through the use of forms following the directions outlined on the forms and the framework.
• Communicates regularly and within the framework with training team, supervisor, and manager using documentation forms.
• Immediately communicates challenges encountered with trainee’s growth (behavior, tickets, time, or communication needs) to Supervisor.
• Evaluates performance through observation.
• Works directly with mentees for a period of 2 to 4 weeks depending on skill level, through scheduled in‑person and/or virtual setting.

• High School Diploma, GED equivalent, relevant work experience, or a combination of education and work experience preferred.
• 4 years of locating experience with high performing efficiency, safety, and quality performance.
• Experience with in‑field leadership.
• Coaching and/or teaching experience (preferred).
• Possesses strong interpersonal and communication skills.

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) with Company Match
• Stock Purchase Plan
• Education Reimbursement Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

The wage range for Field Trainer / Mentor is $20.00 - $27.00.

Your career here is more than just a job — it's your pathway to opportunity. Our hands‑on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety‑first culture that ensures you can do what you do best, with peace of mind.

Our company is an equal‑opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.