Advocacy Services Supervisor; Social Services Supervisor

This position includes a signing bonus of $2,500 (full-time) for new county hires.

Fairfax County Department of Family Services Domestic and Sexual Violence Services (DSVS) is seeking a highly motivated, mission driven leader to join our team as we continue to operationalize our strategic plan, operate at the highest standards of practice, and measure impact through data. DSVS works with communities to transform society's response to domestic violence, sexual violence, human trafficking and stalking by challenging oppression, collaborating to inform policy, and providing all persons impacted by violence with equitable access to trauma informed support, advocacy education, and a space for healing.

We invite you to learn more about DFS and its Mission, Vision, and Values.

Plus, check out the Top 5 Reasons to Work with the Fairfax County Domestic and Sexual Violence Services Division.

The Advocacy Services Supervisor is a leadership position with the Division of Domestic and Sexual Violence Services (DSVS). It is responsible for leading a unit of advocates who provide direct services to families experiencing domestic and sexual violence, stalking and human sex trafficking. Under general guidance of the Advocacy Services Program Manager, performs the following duties and responsibilities:

• Plans and assigns work to staff, monitors case outcomes, and promotes best practice in the provision of services
• Reviews referrals, assigns cases, and plans caseloads, ensuring equity throughout
• Reviews staff documentation on client contacts and interventions for compliance with local, state, and federal standards and professional ethical guidelines
• Ensures administrative accountability through review and monitoring of client case files
• Communicates performance expectations and monitors performance
• Prepares and conducts formal and informal performance feedback and evaluations
• Addresses performance and/or disciplinary concerns
• Assesses staff training needs and provides or arranges training necessary to develop skills and knowledge
• Manages follow-up for the Lethality Assessment Protocol (LAP) line
• Engages in continuing education to stay current with evidence‑based and informed practices, and knowledgeable about trends in the field of domestic and sexual violence, stalking, and human trafficking
• Hires new Advocacy Services team members including updating position description, advertising positions, selecting and interviewing job applicants, and making hiring recommendations
• Approves and monitors expenditures for Advocacy Services consistent with the program's budget
• Manages the Domestic Violence Action Center (DVAC) in accordance with established procedures
• Tracks, monitors, and evaluates both team and program's outcomes
• Prepares or oversees and submits statistical reports documenting the work of the team in relation to case activity and/or grant
• Develops staffing schedule, and approves time records, requests for leave, and mileage reimbursement
• Provides oversight for required telephony and data systems
• Ensures accurate and timely data entry as well as appropriate retention and disposition
• Participates on intra and interagency work groups, supervisory teams, and other teams as identified
• Establishes and maintains relationships with community-based service providers
• In conjunction with Division Management, develops policies, protocols, and programs that best meet the needs of clients and the community
• Provides coverage for 24‑hour crisis lines, on a rotational basis, and is available to staff after hours, including evenings and weekends
• Performs other duties as assigned to carry out the mission of DFS and DSVS

• Provides leadership and oversight of human services programs and/or activities;
• Develops and provides oversight of program goals and work plans and assures the quality provision of services;
• Interprets and implements federal, state, county and department policies and procedures;
• Ensures quality business practices in program implementation and service delivery;
• Provides oversight to evaluation of service delivery and program satisfaction surveys;
• Continually evaluates and improves program effectiveness.
• Seeks and shares information about national, state and local initiatives for application to the program;
• Establishes and maintains relationships and partnerships with community organizations and other human service agencies;
• Develops and maintains knowledge of community needs and assists with the development and delivery of services to meet identified needs;
• Manages the program budget to ensure effective use of agency resources to achieve program outcomes;
• Monitors program expenditures and performance measures and recommends adjustments or modifications to assist with achievement of desired outcomes;
• Monitors service delivery, expenditures and outcomes provided through contracted services;
• Develops and maintains an appropriately balanced and culturally diverse staff assuring responsiveness to the diversity of the client…