Facilities and Operations Manager, University Libraries

Facilities and Operations Manager, University Libraries

The Facilities and Operations Manager has primary responsibility for overseeing the physical facilities of Fenwick Library, a 191,667 sq. ft. building, and serves as the libraries' project lead for all facilities projects within the over 220,000 sq. ft. building space of the Mason Library System. The Facilities and Operations Manager resolves daily, complex issues related to space, office and public furnishings, compliance with the University's safety and environment standards, and participates in strategic planning in optimizing space utilization and future use of space for patrons, collections, students, and employees in coordination with Library Administration, George Mason Partners and involved departments.

This position also works cooperatively with University Police personnel in resolving facility security issues, and the day-to-day upkeep of physical spaces ensuring they remain functional and safe. The position is periodically called upon to work during evenings, on weekends, and over holidays in order to minimize the impact of projects on student and faculty use of the library. Participates in committees and/or work groups as required to share knowledge, develop best practices, and implement and advance the work of the Libraries.

Responsibilities:

• Responsible for the submission, and where necessary, overseeing the completion of all Fairfax campus-based work orders, surplus actions, and service requests submitted including working with impacted library employees, Mason Partners, and library administration as appropriate;
• Ensures successful completion of building and physical facilities projects, to include but not limited to remodels, in the Mason Library System in coordination with Mason Partners, library administration, and involved departments. Routinely tours building, meeting and checking on occupants and facilities in order to establish good relationships, observe operations, and note and follow up on items needing attention;
• Records those items in a log and prioritizes them for repair or improvement;
• Oversees general maintenance of library physical facilities;
• Handles complex or problematic requests from library employees related to physical facility needs or issues;
• Oversees all Mason Library System projects involving relocation of furniture or shelving including locating or purchasing additional furniture or shelving if needed, coordinating with all involved departments, obtaining administrative approval if needed, and overseeing the actual relocation of the items;
• Determines the best course of action, i.e. issue work order to Facilities Management, refer to the custodial staff, etc. In conjunction with the Associate Dean for Administration with responsibility for the building, develops requests to maintain the building's furniture, physical appearance, and building automation systems;
• Oversees office moves and recommends space assignments;
• Coordinates, monitors, and maintains maps and signage (i.e., anything with permanence) throughout Mason Libraries System to ensure visitors have accurate, visible directions for access;
• Resolves problems and maintains records and statistics, which can also aid in preventative and predictive maintenance approaches.;
• Serves as the liaison with appropriate University Facilities, Auxiliary Services and Operations, Risk, Safety, & Resilience, and University Police;
• Oversees facilities and space related projects and activities across the entire Mason Libraries System and schedules regular meetings with the Mason Square and Mercer Libraries Building Mangers to review current status of building operations; and
• Hires and trains new student or non-student wage worker(s); organizes workflow, delegates tasks, and ensures that workers understand their assigned duties; monitors productivity and provides constructive feedback; maintains timekeeping and approves timesheets; ensures adherence to university policies and procedures.

Required Qualifications:

• High school diploma or equivalent;
• Experience with facilities management, procedures, and principles;
• Experience prioritizing multiple tasks and meeting competing deadlines;
• Knowledge of facilities management processes, principles and methods;
• Knowledge of and ability to apply project management principles and practices;
• General knowledge of mechanical, electrical, plumbing and HVAC systems;
• Ability to assess remodel requests, develop proposed solutions, articulate ramifications, and estimate resource impact of various remodel proposals;
• Ability to develop and maintain successful working relationships with many campus departments, outside vendors and contractors, as well as project stakeholders in a variety of roles; and
• Familiarity with technical terminology common to the telecommunications industry.

Preferred Qualifications:

• Facilities Management certifications;
• Bachelor's degree in facilities management, business administration, public administration, construction management, engineering,…