Associate Director of Stewardship and Reporting

Associate Director of Stewardship and Reporting

Reporting to the Senior Director of Donor Relations and Stewardship, the Associate Director of Stewardship and Reporting plays a key role in the management and implementation of the university's comprehensive donor relations and gift stewardship program. Working collaboratively with leadership and fellow colleagues in Advancement and Alumni Relations, the George Mason University Foundation (GMUF), and other university schools and units, the Associate Director oversees key donor communication and reporting processes, including gift acknowledgments, tribute gift notifications, endowment reporting, scholarship compliance and reporting, impact reporting, and stewardship of targeted donor segments.

This position also manages and implements the strategic vision and plan for the university's donor recognition societies and uses metrics and analytics to evaluate program effectiveness, strengthen donor engagement, and support a coordinated, high-quality donor experience. The Associate Director of Stewardship and Reporting also supervises the Donor Relations and Stewardship Coordinator.

Responsibilities include:

• Collaborate with the Office of Student Financial Aid, GMUF, and colleagues in the schools and units to ensure philanthropically supported endowed and current use funds are awarded annually per the donors' documented intentions and in accordance with applicable laws and regulations;
• Collaborate with the Office of Student Financial Aid and colleagues in the schools and units to ensure award beneficiary stories/information are captured annually for the purpose of impact reporting;
• Manage and oversee the annual endowment reporting process; and
• Manage and implement a general impact reporting process.

• Manage and implement gift stewardship programs, including: the central gift acknowledgment process, including workflow, standards, language, and quality control; the tribute gift notification process, including workflow, standards, language, and quality control; and stewardship of targeted donor segments, including faculty/staff, first-time donors, scholarship donors, etc.

• In partnership with the Advancement Communications team, manage and implement projects and initiatives related to the stewardship communication plan, including timelines, content needs, data requirements, review processes, and production workflows; and
• Ensure reports and communications are accurate, donor-centered, and aligned with university stewardship standards.

• Manage implementation of strategic plans and projects related to the university's donor recognition societies, including communications, timelines, and related stewardship and touchpoints; and
• Ensure recognition practices are consistent, accurate, and aligned with donor relations strategy.

• Work closely with DRS colleagues, frontline fundraisers, unit advancement teams, and campus partners to ensure philanthropic donors receive a consistent level of stewardship and donor relations regardless of who or what their philanthropy supports;
• Work with the Senior Director of DRS and DRS colleagues to share knowledge and updates on tasks, projects, and responsibilities to ensure and protect the continuity of central donor relations and stewardship efforts; and
• As needed, provide support for other critical DRS projects including, but not limited to, major and principal gift stewardship, donor events, and engagement activities.

• Clearly communicate deadlines and performance expectations to ensure employees understand their duties and responsibilities;
• Develop performance goals collaboratively with direct reports;
• Monitor employee productivity and provide constructive feedback and coaching;
• Maintain timekeeping and personnel records;
• Approve timesheets and leave requests;
• Prepare and submit annual performance evaluations;
• Determine rewards and promotions based on performance;
• Ensure adherence to legal and university policies and procedures and undertake disciplinary actions if the need arises;
• Manage and approve work schedules and workload; and
• Recruit, hire, and train new personnel when needed.

• Participate in professional development opportunities related to donor relations, stewardship, project management, and higher education advancement; and
• Perform additional duties and special projects in support of Advancement priorities and departmental goals.

Required qualifications include:

• Master's/advanced degree or training and work experience at a level that equates to an advanced degree;
• Demonstrated experience (generally 5-7 years) in donor relations, stewardship, advancement services, development, higher education advancement, or nonprofit fundraising;
• Experience managing donor stewardship and recognition programs, including gift acknowledgments, donor communications, and stewardship reporting;
• Experience ensuring compliance with donor intent, endowed funds, scholarships, or restricted gift administration;
• Experience managing multiple complex projects with competing priorities while…