Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridstone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages and a 401k plan.

Retail

The retail Sales and Service Technician (SST) is a hybrid role for stores and serves as a pipeline for future career growth within Firestone Complete Auto Care. The SST assesses customer needs, recommends products/services, performs entry‑level vehicle services, and ensures customer satisfaction through thorough and timely completion of services. Successful individuals will learn all aspects of store operations and effectively flex between customer interaction and basic vehicle service tasks.

Pay Range: $18.40 – $27.49

• Customer service, sales, and issue resolution – 75%
• Basic vehicle service tasks (oil, tire, fluids) – 25%
• Store operations: opening/closing, inventory, displays as needed
• Assist Manager or act as Manager‑On‑Duty in certain circumstances to support development
• Learn all aspects of store operations and flex between front/back shop tasks

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer service and career growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• 2‑year degree or non‑traditional education or certification demonstrating a growth mindset
• Previous consumer retail sales experience
• Previous automotive experience (plus)
• Previous management/supervisory experience (plus)

• Medical, dental and vision – starting day 1
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available

Professional Development: resources to level up at any career stage.
Community Involvement: collaboration with local communities and giving back.
Integrity & Teamwork: commitment to do things right, together.

At Bridgestone, you are free to be yourself. We champion all perspectives, support diversity, and encourage employees to bring their whole selves to work.

• A supportive onboarding experience
• Opportunities for growth through training and mentorship
• Corporate social responsibility activities
• A dynamic global work environment
• Work/life effectiveness and long‑term well‑being
• Diversity and inclusion

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status or any other characteristic protected by law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.